Senior Account Manager Luxury Safari Lifestyle

4 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

**Location**: Hoedspruit

**Job Type**: Full-time, Office-based
**Reports To**: Operations Manager

**Company Overview**:
Our client is a Safari Inspired luxury lifestyle brand known for its exceptional retail services, including product curation, procurement, and lodge retail management.

**Position Overview**:
Kendrick Recruitment is seeking a highly organized and operationally adept Senior Account Manager to join our client's B2B Retail division. This role is pivotal in managing the sales and operational needs of B2B clients, providing exceptional service, and ensuring smooth interactions between the company and its partners.

**Key Responsibilities**:

- ** Account Management**: Oversee key B2B retail accounts and act as the primary liaison for selected lodge partners.
- ** Client Communication**: Maintain regular communication with clients, addressing queries, providing updates, and resolving any concerns.
- ** Order Processing**: Handle B2B sales orders, invoices, and ensure timely receipt of payments.
- ** Coordination**: Coordinate the distribution of items and assist with site visits for restocking, merchandising, and styling purposes.
- ** Support**: Provide support to the Operations Manager and Junior Account Manager as needed.

**Travel Requirements**:
Site visits to various B2B retail locations will be required for restocking and merchandising.

**Skills and Experience**:

- ** Education**: Matric pass is essential; a tertiary qualification is preferred.
- ** Experience**: Experience in hospitality, tourism, or retail is advantageous but not essential.
- ** Language**: Fluent in English with excellent written and verbal communication skills.
- ** Skills**: Strong organizational, time management, and multitasking abilities. Proficiency in MS Excel, Word, and PowerPoint is required.
- ** Attributes**: Strong interpersonal and customer service skills, financial acumen, and attention to detail.
- ** Additional**: An interest in African design and interiors and working knowledge of Canva design software is a bonus.
- ** Requirements**: South African citizen or valid work permit holder with a valid driver’s license and own transport.

**How to Apply**:
Please submit your CV and cover letter to Kendrick Recruitment, detailing your relevant experience and qualifications.



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