Debt Recovery Specialist

2 weeks ago

Stellenbosch, Western Cape, South Africa Persona Staff Full time
Job Description for Debtors Clerk

We are seeking a highly organized and detail-oriented Debtors Clerk to join our team at Persona Staff. The successful candidate will be responsible for managing debtors accounts, maintaining accurate records, and providing exceptional customer service.

Key Responsibilities:
  • Reporting and Support: Provide timely and accurate reports to the Debtors Manager and Controller, ensuring seamless communication and collaboration within the team.
  • Daily Client and Supplier Remittance Allocations: Ensure efficient and accurate allocation of client and supplier remittances, maintaining a high level of accuracy and attention to detail.
  • Assisting with Bi-Monthly and Yearly Audits: Collaborate with the auditing team to ensure the accuracy and completeness of debtor accounts, identifying and resolving any discrepancies or issues.
  • Back-up/Support to Invoicing Team: Provide assistance and support to the invoicing team, ensuring seamless communication and efficient processing of invoices.
  • Liaising with Clients: Develop and maintain strong relationships with clients, responding promptly to their queries and resolving any issues in a timely and professional manner.
  • Preparing Daily/Weekly/Monthly Statements/Reports: Produce accurate and timely statements and reports for clients, ensuring a high level of quality and attention to detail.
  • Following Up on Client Queries: Respond promptly to client queries, resolving any issues and providing clear explanations and solutions.
  • Daily Bank Reconciliations: Ensure accurate and timely reconciliation of debtor accounts with bank statements, identifying and resolving any discrepancies or issues.
  • Daily Balances Sharing: Share debtor account balances with relevant parties, ensuring seamless communication and collaboration within the team.
  • Assisting with Client Limit Insurance: Collaborate with the client limit insurance team to ensure accurate and timely processing of client insurance claims.
  • Assisting with Correspondence: Provide assistance and support with correspondence with the bank and brokers regarding client insurance, ensuring accurate and timely communication.
  • Assisting with AA Management: Collaborate with the AA management team to ensure accurate and timely processing of AA accounts, identifying and resolving any discrepancies or issues.
  • Assisting with Intercompany Recoveries and Confirmations: Provide assistance and support with intercompany recoveries and confirmations, ensuring accurate and timely communication and collaboration within the team.

Requirements:

  • Grade 12/Matric with Mathematics and/or Accounting as Subjects: A Grade 12/Matric certificate with Mathematics and/or Accounting as subjects is a minimum requirement for this role.
  • Relevant Tertiary Education: Relevant tertiary education will be an advantage, demonstrating a strong understanding of financial management and accounting principles.
  • Industry-Related Experience: A minimum of 2-3 years of industry-related experience is required, with a strong understanding of debtors management and accounting principles.
  • Computer Literacy: Proficient computer literacy, particularly in Microsoft Office and G-Suite, is essential for this role.
  • Previous Experience with Pastel Evolution: Previous experience with Pastel Evolution will be an advantage, demonstrating a strong understanding of accounting software and systems.
  • Customer Service Diploma: A customer service diploma will be an advantage, demonstrating a strong understanding of customer service principles and practices.
  • Bilingualism: Fluency in Afrikaans and English is a requirement for this role, with the ability to understand, write, and speak both languages with ease.
  • Organisational and Time Management Skills: Excellent organisational and time management skills are essential for this role, with the ability to prioritise tasks and meet deadlines.

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