Draught Beer Quality Manager

4 days ago


Johannesburg, Gauteng, South Africa Heineken Full time
About the Role

We are seeking an experienced Draught Beer Quality Manager to join our team. As a key member of our Quality Department, you will be responsible for ensuring that draught beer served in designated geographic regions meets our high standards. This includes monitoring and maintaining quality, assessing appearance, aroma, and temperature, and identifying and troubleshooting issues related to draught beer quality.

Main Responsibilities
  • Conduct regular quality audits of outlets in a designated geographic region.
  • Develop and implement strategies to improve draught beer quality.
  • Collaborate with trade ambassadors to deliver 5-Star Quality training.
  • Monitor and report on quality trends, equipment performance, and customer satisfaction.
  • Work closely with channel teams to implement quality improvements.
  • Provide coaching and guidance to customers on draught beer quality.
  • Ensure that beer dispensing equipment is properly maintained and sanitized.

Requirements

To be successful in this role, you should have:
  • A Beer Sommelier/Beer Qualification or equivalent desirable, or Marketing Qualification.
  • A proven record of beer sales experience.
  • 3+ years of experience in Sales/Sales Advisory Roles.
  • On-Premise Sales Experience.
  • Good skills in applying Customer and Consumer Insights.
  • Excellent verbal and written communication skills used to build strong relationships inside and out of the organization.


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