Health Billing Specialist
1 month ago
Kaelo is seeking a highly skilled and detail-oriented Health Billing Specialist to join our team. As a key member of our financial operations team, you will be responsible for providing support in respect of end-to-end billing processes.
Key Responsibilities:- Bill clients accurately and in accordance with predefined quality assurance processes and standards
- Assist with the preparation of broker commission statements and their distribution
- Follow up on outstanding payments in a professional manner
- Manage payments received by allocating them to the correct client accounts
- Reconcile billing invoices and client payment schedules
- Reconcile monthly staff lists from corporate clients
- Control the staff billing function in respect of activations, deactivations, billing, collections, queries, and services
- Manage queries by ensuring they are attended to timeously and accurately
- Respond to escalated queries
- Generate and prepare monthly reports
- Run corporate and broker reports
- Accuracy and attention to detail
- Operate with integrity (high ethics)
- Customer centricity
- Ability to take initiative and work both in isolation and as a team player
- Credit control and billing experience
- Reconciliation experience
- Matric
- FIAS
- Health Insurance Industry experience
- Advanced Excel Skills
- Accountability
- Action orientated
- Collaborative
- Communication
- Business writing skills
- Manage complexity
- Problem solving skills
- Decision thinking
- Encourages engagement
- Resilient and adaptive
- Resourceful
- Demonstrates self-awareness
- Purpose driven
- Significance and values orientated
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