Health Billing Specialist

1 month ago


Johannesburg, Gauteng, South Africa Kaelo Full time
Job Title: Health Billing Specialist

Kaelo is seeking a highly skilled and detail-oriented Health Billing Specialist to join our team. As a key member of our financial operations team, you will be responsible for providing support in respect of end-to-end billing processes.

Key Responsibilities:
  • Bill clients accurately and in accordance with predefined quality assurance processes and standards
  • Assist with the preparation of broker commission statements and their distribution
  • Follow up on outstanding payments in a professional manner
  • Manage payments received by allocating them to the correct client accounts
  • Reconcile billing invoices and client payment schedules
  • Reconcile monthly staff lists from corporate clients
  • Control the staff billing function in respect of activations, deactivations, billing, collections, queries, and services
  • Manage queries by ensuring they are attended to timeously and accurately
  • Respond to escalated queries
  • Generate and prepare monthly reports
  • Run corporate and broker reports
Requirements:
  • Accuracy and attention to detail
  • Operate with integrity (high ethics)
  • Customer centricity
  • Ability to take initiative and work both in isolation and as a team player
  • Credit control and billing experience
  • Reconciliation experience
Preferred Qualifications:
  • Matric
  • FIAS
  • Health Insurance Industry experience
  • Advanced Excel Skills
Additional Information:
  • Accountability
  • Action orientated
  • Collaborative
  • Communication
  • Business writing skills
  • Manage complexity
  • Problem solving skills
  • Decision thinking
  • Encourages engagement
  • Resilient and adaptive
  • Resourceful
  • Demonstrates self-awareness
  • Purpose driven
  • Significance and values orientated

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