Service Desk Coordinator

ResponsibilitiesAs a Front Desk Coordinator at Oxyon People Solutions, you will be responsible for providing exceptional customer service and administrative support to our team. Your primary focus will be on ensuring the smooth operation of our front desk and reception function.Greet visitors and direct them to their destination.Manage incoming and outgoing...

Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a timeline and that this is followed up by the Support Desk Co-Ordinator.We aim for 100% no tickets breached so the job of the support desk person is to...

Job DescriptionThe IT Service Desk Lead will be responsible for managing and overseeing the daily operations of the service desk team, addressing technical and ICT support requirements, and resolving ICT-related issues in a timely manner.Key responsibilities include:Managing the ICT Service Desk to ensure all incidents and service requests are tracked and...

About the OpportunityThis is an exciting opportunity to join our dynamic team at Wesbank as a Trading Desk Enablement Coordinator.The successful candidate will be responsible for supporting traders by monitoring and ensuring the seamless execution of client and trading desk transactions.This role requires strong analytical and problem-solving skills, with...

We are a leading provider of IT support services to small and medium-sized businesses in London, delivering exceptional technical expertise to our clients.The successful candidate will join our service desk team in Johannesburg, providing end-user technical support via email, telephone, and remote desktop to our clients. We require a highly driven,...

We're a leading provider of IT support services to small and medium sized businesses in London.The successful candidate will join our service desk team in Johannesburg, which provides end-user technical support via email, telephone and remote desktop to our clients. We require a highly driven, self-motivated engineer with excellent communication skills as...

Are you passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They will play a crucial role in ensuring the satisfaction of users by providing timely and effective technical support and assistance.POSITION INFO...

Key Responsibilities:The Reservation Services Coordinator will ensure that all reservation requests and inquiries are processed and responded to within 24 hours according to company standards.The successful candidate will handle daily trace / follow up reports according to departmental requirements.Maintaining effective office administrative procedures...

Oxyon People Solutions is a leading recruitment agency, partnering with top companies to find the best talent. We are currently looking for a highly organized and detail-oriented Receptionist/Front of House Administrator to join our team. In this role, you will be responsible for managing the front desk, handling administrative tasks, and providing...

We are seeking a skilled Front Desk Supervisor to provide exceptional customer service and support to our guests.Key Responsibilities:Oversee front desk operations, including check-ins, check-outs, and guest inquiries.Ensure that front office staff provide excellent customer service.Required Skills and QualificationsExcellent Communication SkillsAble to work...

We're seeking Technical Service Desk Team Members who are passionate about delivering exceptional customer service and providing technical support. They will play a crucial role in ensuring the satisfaction of users by providing timely and effective technical support and assistance.Job OverviewThe successful candidate will be responsible for efficient and...

We are looking for a Front Desk Administrator / Receptionist who is friendly, well-spoken, detail-oriented and thrives under pressure. Your role will be to welcome guests and you are the first line of contact that guests have with the WAXIT brand. A friendly, professional, guest-oriented approach is central to the role.ResponsibilitiesWelcome all guests to...

Service Desk RoleWe are seeking a Multilingual Technical Support Executive to join our dynamic Service Desk team. As a key member of our team, you will provide first-line technical support, troubleshooting, and service restoration to ensure optimal system performance and user experience.Key Responsibilities:Provide remote technical support for laptops,...

We are looking for a highly skilled Logistics Coordinator Professional to join our team at Service First Group.Job Summary:This Logistics Coordinator Professional role is crucial in ensuring smooth logistical operations and supporting the overall efficiency of our organisation. In this role, you will be responsible for coordinating deliveries from the...

Role DescriptionThe Technical Support Services Lead is responsible for leading and managing our technical support services team, including coordinating and prioritizing service tickets, managing technical staff, and communicating with customers.Key Responsibilities:Leading and managing the technical support services teamCoordinating and prioritizing service...

About the RoleWe are seeking a professional and detail-oriented receptionist to join our team at Red Ember Recruitment (PTY) Ltd in Bryanston. As a receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the management team.Key Responsibilities:Handle client inquiries, respond to phone...

About the RoleWe are seeking an accomplished IT expert to fill the position of Offshore/Remote IT Helpdesk Support Level II at our esteemed client, a renowned Managed Services Provider (MSP). This role offers an opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals.Primary Objectives:Deliver high-quality IT...

We are seeking a skilled IT Operations Manager to join our team at Lovisa Pty Ltd. As a vital member of our dynamic IT Service Delivery team, you will be responsible for coordinating and enhancing IT service delivery to ensure optimal efficiency and superior customer satisfaction.The ideal candidate will have:A Bachelor's Degree in Information...

About the RoleWe are looking for a competent Technical Support Engineer (Level 2 Support) who will be responsible for finding solutions to the more complex issues, which cannot be solved by the Level 1 Support. He/she will administer a variety of technical projects related to the setup, maintenance, and support of the School's IT Systems.This position will...

We are seeking a highly skilled Service Operations Coordinator to join our managed services team in Johannesburg, South Africa. In this role, you will be responsible for coordinating service operations, including escalating and resolving client issues.Responsibilities:Coordinate Service Operations: Oversee the coordination of service operations, including...