Multilingual Help Desk Specialist

6 days ago


Randburg, Gauteng, South Africa Infosys South Africa Full time
Job Description

The Customer Support Representative role involves handling inbound and outbound calls, responding to customer inquiries and resolving issues related to insurance products and services.

You will work with customers from diverse backgrounds, using your excellent communication skills to provide top-notch support.

As a member of our team, you will be responsible for addressing customer complaints, answering questions, and providing information about our insurance solutions.

You will also collaborate with colleagues to improve processes and enhance customer satisfaction.

Our ideal candidate is someone who is proactive, has a positive attitude, and is committed to delivering exceptional customer service.


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