Customer Service Ambassador

7 days ago


Cape Town, Western Cape, South Africa La Granson International Full time

We're looking for a highly motivated Customer Service Ambassador to join our team at La Granson International. As an Entry-Level Sales Associate, you'll play a key role in delivering exceptional customer experiences and contributing to the success of our retail store.

About the Job

In this role, you'll be responsible for providing top-notch customer service, assisting customers with product selection, and ensuring a positive shopping experience. You'll also have the opportunity to develop your product knowledge and stay up-to-date on the latest company news and promotions.

Key Responsibilities:

  • Customer Engagement: Engage with customers to understand their needs and preferences, and provide personalized recommendations to drive sales growth.
  • Sales Promotion: Actively promote products and services to customers, highlighting key features and benefits.
  • Product Information: Provide accurate and timely product information to customers, including pricing, availability, and special offers.
  • Store Operations: Contribute to maintaining a clean, organized, and visually appealing store environment.

Requirements:

  • Excellent Communication Skills: Strong communication skills are essential for building relationships with customers and colleagues.
  • Product Knowledge: A solid understanding of the company's products, services, and promotions is necessary for providing accurate product information.
  • Teamwork and Adaptability: A positive attitude, strong teamwork skills, and a willingness to learn and adapt are necessary for achieving sales goals and maintaining a positive work environment.


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