Senior Business Innovator

1 month ago


Durban, KwaZulu-Natal, South Africa Datacentrix Full time

Job Description:


Datacentrix KwaZulu Natal seeks a skilled Senior Business Analyst to join our Digital Business Solutions Team. As a liaison between key enterprise customers and the project team, the successful candidate will be responsible for determining customer needs and converting them into business requirements.


Critical Requirements:



  • Qualification and Certification:
  • Matric or Grade 12 Essential
  • IT Qualification (certification, diploma, degree)
  • BA certification, preferably FTI Diploma
  • Experience:
  • Minimum 3-5 years experience in projects as a Business Analyst
  • OpenText product experience will be an advantage
  • Competencies:
  • Experience in communicating with clients and eliciting and facilitating requirement workshops
  • Experience in performing Business Process Modelling
  • Exposure to Case Modelling using Case Management Modelling Notation (CMMN) preferable
  • Experience in Data Modelling based on Entity Diagram Mapping
  • Proficient in using Microsoft Visio diagramming tool
  • Appropriate Sharepoint Skills
  • Abilities:
  • Problem Solving and critical thinking skills
  • Previous experience as a BA or demonstrable experience in eliciting business requirements and process modelling
  • Implement practices for gathering, reviewing and analyzing data requirements
  • Prioritize requirements and create conceptual prototypes and mock-ups
  • Business process modeling, traceability and quality management techniques
  • Apply best practices for effective communication and problem-solving
  • Excellent written and verbal communication skills
  • Excellent customer facing/customer service skills
  • Able to work under pressure and meet deadlines
  • Able to manage sensitive and sometimes confidential information
  • Self-motivation and able to take responsibility
  • Able to manage and prioritise tasks and time efficiently
  • Able to demonstrate initiative and a proactive approach to daily task


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