IT Change Management Specialist

1 month ago


Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full time
IT Change Management Specialist

We are seeking an experienced IT Change Manager with a strong background in ITIL Change Management processes to join our dynamic team at DLK Group (PTY) Ltd. The ideal candidate will hold a National Diploma or Degree in Information Technology, ITIL Foundation Certification, or Practitioner Level Certification, and have a minimum of 7 years of relevant experience.

Key Responsibilities
  • Manage and oversee the IT Change Management process, ensuring adherence to ITIL standards.
  • Plan, schedule, and coordinate all change activities across IT services and systems.
  • Ensure proper risk assessments and impact analysis are conducted for proposed changes.
  • Facilitate Change Advisory Board (CAB) meetings and ensure all changes are reviewed and approved.
Requirements
  • National Diploma / Degree in Information Technology or related field.
  • ITIL Foundation Certification or ITIL Practitioner Level Certification.
  • A minimum of 7 years of experience in IT Change Management.

Key Skills and Competencies: ITIL Change Management principles and methodologies, leadership and decision-making skills, analytical mindset with ability to assess risk and impact effectively, and ability to work collaboratively with cross-functional teams.



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