Senior IT Change Manager
4 days ago
We are seeking an experienced IT professional with a strong background in ITIL Change Management to join our dynamic team at DLK Group (PTY) Ltd. As a Senior IT Change Manager, you will play a crucial role in ensuring that all IT changes are managed efficiently, reducing risk and minimizing disruption to business operations.
Job DescriptionThe ideal candidate will hold a National Diploma or Degree in Information Technology, ITIL Foundation Certification, or Practitioner Level Certification, and have a minimum of 7 years of relevant experience in managing IT changes. You will be responsible for overseeing the IT Change Management process, planning, scheduling, and coordinating all change activities across IT services and systems.
Your duties will include conducting proper risk assessments and impact analysis for proposed changes, facilitating Change Advisory Board meetings, and collaborating with IT teams, stakeholders, and external vendors to ensure seamless implementation of changes.
You will also track and report on the effectiveness of the change management process, including identifying trends and areas for improvement, and ensuring that changes are documented and comply with company policies and regulatory requirements.
Requirements- National Diploma / Degree in Information Technology or related field
- ITIL Foundation Certification or ITIL Practitioner Level Certification
- A minimum of 7 years of experience in IT Change Management
- In-depth knowledge of ITIL Change Management principles and methodologies
- Proven ability to manage multiple changes in a fast-paced IT environment
- Strong leadership and decision-making skills
- Analytical mindset with the ability to assess risk and impact effectively
The estimated salary for this position is R1,200,000 - R1,500,000 per annum, depending on experience and qualifications.
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