Retail Leadership Professional
20 hours ago
We are seeking a highly skilled and experienced Retail Leadership Professional to join our team at Mirna Butler Recruitment. This is an excellent opportunity for a motivated and driven individual to take on a key leadership role, driving store performance and ensuring operational excellence.
As a Retail Leadership Professional, you will be responsible for overseeing daily operations of the branch, leading a team of sales associates, supervisors, and support staff. You will drive sales growth, achieve revenue targets, and implement merchandising strategies. Your excellent leadership and people management skills will enable you to motivate and develop teams, while your outstanding customer service skills will ensure that customers receive exceptional service.
The ideal candidate will have a proven track record in retail management, strong business acumen, and a passion for customer service. They will possess strong organizational, problem-solving, and decision-making abilities, with the ability to analyze performance data and implement strategies for improvement.
A salary of approximately $80,000 per annum is expected for this role, commensurate with experience and qualifications.
Key Responsibilities:
- Oversee daily operations of the branch, ensuring smooth and efficient functioning
- Lead, inspire, and develop a team of sales associates, supervisors, and support staff
- Drive sales growth and achieve branch revenue targets
- Implement merchandising strategies and ensure products are displayed according to company guidelines
- Manage inventory levels, ordering, and stock control to optimize sales and reduce waste
- Ensure outstanding customer service and resolve any escalated customer issues effectively
- Maintain high standards of branch presentation, cleanliness, and health & safety compliance
- Analyze branch performance data and create action plans for continuous improvement
- Report to senior management, providing regular updates on branch performance and key metrics
- Manage branch expenses, budgets, and profitability, ensuring cost-effective operations
Minimum Requirements:
- Matric
- Proven experience as a Branch Manager, Store Manager, or similar retail leadership role
- Strong understanding of retail operations, including inventory management, staffing, and sales target
- Excellent leadership and people management skills, with the ability to motivate and develop teams
- Outstanding customer service skills, with the ability to resolve conflicts and address customer concerns
- Strong organizational, problem-solving, and decision-making abilities
- Ability to analyze performance data and implement strategies for improvement
- A solid understanding of health and safety regulations and retail standards
- Flexibility to work weekends, holidays, and evenings as needed
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