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Talent Optimization Lead

1 week ago

Durban North, KwaZulu-Natal, South Africa Network Recruitment Full time
Job Title: Workforce Planning Analyst\
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Job Summary:\
We are seeking a skilled Workforce Planning Analyst to join our team. As a Workforce Planning Analyst, you will play a crucial role in analyzing and optimizing resource plans across cross-functional accounts.\
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Responsibilities:\
* Analyze and optimize resource plans across cross-functional accounts\
* Develop and maintain accurate forecasting models\
* Create and implement effective workforce and workload models\
* Identify and implement improvement opportunities to enhance productivity and revenue\
* Collaborate with cross-functional teams to ensure successful project outcomes\
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Requirements:\
* Completed Matric (Grade 12)\
* Relevant tertiary qualification in Resource Planning preferred\
* 2 to 3 years experience in a resource or workforce planning role essential\
* BPO or Consulting industry experience essential\
* Experience with forecasting and scheduling for complex operations\
* Proven experience with designing and implementing resource models and strategies\
* Advanced MS Excel skills\
* Strong analytical skills\
* Excellent verbal and written communication skills\
* Strong relationship building skills\
* Ability to work in a fast-paced, changing environment\
* High level of attention to detail\
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What We Offer:\
* Competitive salary and benefits package\
* Opportunity to develop your career in a dynamic and challenging environment\
* Collaborative and supportive team environment\