Medical Device Sales Specialist

2 weeks ago

Nelspruit, Mpumalanga, South Africa Salesworx Full time
Job Title: Sales Representative - Medical Devices

Job Summary:

We are seeking a highly motivated and experienced Sales Representative to join our team at Salesworx. As a Sales Representative, you will be responsible for selling medical devices to new and existing business accounts, building and maintaining strong relationships with hospital personnel, and ensuring our company is optimally positioned as a key preferred supplier in the medical devices space.

Key Responsibilities:

  • Engage with existing and potential customer base, including pain specialists, anaesthetists, surgeons, radiologists, and other healthcare professionals.
  • Drive sales efforts through effective planning, scheduling, and conducting ongoing sales visits and product training presentations in the field.
  • Work in theatre to support healthcare professionals with medical device products used by our company.
  • Supply hospitals, physicians, clinical, and homecare staff with current product information, catalogues, and samples.
  • Grow market share and revenue through existing customers and the development of new customers.
  • Plan and prepare all relevant materials and customer visit schedules in preparation for tenders.
  • Provide in-service educational seminars for clinical staff of hospitals, including face-to-face seminars during hospital shift changes.
  • Prioritize goals in the sales territory based on customer and company needs.
  • Negotiate sales contracts and pricing with customers; review existing contracts to identify those requiring follow-up and liaise with relevant pricing and tender departments.
  • Interact with internal staff to resolve customer complaints and queries timeously.
  • Comply with defined administrative responsibilities, including but not limited to CRM call logs, field activity reports, Market Action Plans, device vigilance, forecasting, quotations, complaint handling, and management of territory expenses.
  • Attend and exhibit at national conventions/seminars to gain new customer leads through detailing of products.
  • Exhibit at local professional/medical meetings to develop new customer leads and follow up on these leads.
  • Work closely as a team to support each other.
  • Continuously improve product knowledge through product training, self-development processes, and staying updated on current product literature.
  • Be aware of market intelligence in the territory.
  • Adhere to all Company policies & procedures, systems, rules, procedures, and housekeeping standards.

Requirements:

  • 23 years of experience (including theatre) in a sales role in a multinational, multicultural environment is essential.
  • Paramedical background an advantage.
  • Knowledge and aptitude for medical devices or Healthcare Sector a preference.
  • Good command of verbal and written English language is essential.
  • Strong written & verbal communication skills.
  • Microsoft Excel, Power Point, and word proficiency.
  • Excellent interpersonal & customer relationships skills.
  • Attention to detail and ability to complete progress reports according to company standards.
  • Ability to demonstrate good presentation and training skills.
  • Have a valid driver's license, reliable own motor vehicle for daily work and maintenance of vehicle.
  • Lift and carry a moderate number of materials and supplies.

Behaviors / Values:

  • Approachable, enthusiastic, flexible, and adaptable.
  • Travel domestically and occasionally internationally.
  • Able to work on own initiative and as a team player.
  • Good organizational skills with cultural awareness and sensitivity.
  • Good judgment and problem-solving ability.

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