Regional Sales Manager

2 weeks ago

Cape Town, Western Cape, South Africa Mukuru Full time
Regional Sales Supervisor Job Description

We are seeking a highly skilled and experienced Regional Sales Supervisor to join our team at Mukuru. As a key member of our sales team, you will be responsible for overseeing the sales operations within your assigned region, ensuring the success of our sales initiatives and driving business growth.

Key Responsibilities:
  • Develop and execute strategies to meet sales targets and objectives within your region, collaborating with the Provincial Sales Manager to achieve results.
  • Lead and manage a team of Super Service Providers, providing guidance, support, and mentorship to help them achieve their goals and deliver exceptional customer service.
  • Foster strong relationships with clients and partners within the region, ensuring their satisfaction and loyalty to our company.
  • Monitor and analyze regional sales performance, identifying areas for improvement and implementing corrective actions as needed.
  • Support the Lead Regional in organizing and conducting training sessions to enhance the sales strategies and product knowledge of the Super Service Providers.
  • Ensure effective communication and collaboration between the Super Service Providers, Service Providers, and other internal departments.
  • Implement and maintain service standards and protocols to ensure the delivery of world-class service to our clients within the region.
  • Stay informed about industry trends and competitor activities, conducting regular market analysis to identify opportunities and threats.
  • Collaborate with the Lead Regional and other stakeholders to develop and implement marketing and promotional initiatives within the region.
  • Visit key clients within the region to build and maintain relationships, understand their needs, and identify opportunities for upselling and cross-selling.
  • Attend meetings with the Lead Regional and regional sales teams to provide updates on regional performance, progress, and challenges.
  • Drive team morale and engagement by recognizing achievements, creating a positive work environment, and fostering teamwork.
  • Provide assistance and support to the Super Service Providers in resolving complex client issues or concerns.
  • Collaborate with the Lead Regional and other regional counterparts to share best practices and ensure consistency in sales strategies and processes.
  • Assist in the recruitment and onboarding of new Super Service Providers, ensuring the team is adequately staffed and equipped to meet targets.
Requirements:
  • Grade 12 or equivalent (Desirable)
  • Understanding and speaking of Shona, Chewa, Ndebele, or any other relevant language (Essential)
  • At least 1 year Regional Sales Manager experience
  • Proven experience in a leadership role within a sales or related field.
  • Excellent knowledge of sales strategies, techniques, and best practices.
  • Strong leadership and team management skills, with the ability to motivate and inspire a team.
  • Exceptional communication and interpersonal abilities, with a customer-centric approach.
  • Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions.
  • Strong negotiation and relationship-building skills, with a focus on client satisfaction and retention.
  • Familiarity with the regional market and industry trends.
  • Ability to travel within the assigned region as required.
  • Experience in training and coaching sales teams is a plus.

If you are a results-driven leader with a passion for sales and a track record of success, we encourage you to apply for this exciting opportunity. We believe that there is a place for everyone under the Mukuru sun, and we want you to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success.

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity, and service to our customers.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

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