Service Delivery Expert

4 days ago


Randburg, Gauteng, South Africa emerson Full time

Emerson is committed to delivering exceptional customer experiences. We are looking for a Service Delivery Expert to join our team and contribute to this mission. As a Service Delivery Expert, you will be responsible for ensuring the consistent and effective provision of services/information to the customer base.

This role requires strong analytical skills and the ability to solve problems quickly and efficiently. You will be working closely with other team members to ensure seamless delivery of services and proactive resolution of any issues that may arise.

  • Key Responsibilities:
  • Ensure consistent and effective provision of services/information to the customer base;
  • Work closely with other team members to ensure seamless delivery of services;
  • Proactively resolve any issues that may arise;

Requirements:

  • University Degree;
  • English – advanced level;
  • 1-3 years of experience in a customer service role;
  • Ability to work under pressure and multi-task;
  • Strong analytical skills and ability to solve problems;
  • Good communication, teamwork, and organizational skills;

Benefits:

We offer a range of benefits to support your wellbeing and career development, including medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more.



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