Service Delivery Expert

6 days ago


Randburg, Gauteng, South Africa Quantanite Full time
Join Our Team at Quantanite

We're looking for talented individuals who share our passion for delivering exceptional customer experiences. As a Service Delivery Expert, you'll be responsible for connecting with our customers, solving problems, and providing tailored solutions.

Key Responsibilities
  1. Serve as the primary point of contact for customers via phone, email, and chat.
  2. Collaborate with internal teams to resolve complex customer issues.
  3. Accurately document all customer interactions and resolutions in our systems.
  4. Identify trends and suggest process improvements to enhance customer satisfaction.
  5. Participate in training sessions and team meetings to stay up-to-date on our latest tools and strategies.
What We Offer
  • Growth & Learning Opportunities: Dive into exceptional learning and development opportunities designed to supercharge your career.
  • Career Advancement: Enjoy clear paths for professional growth and upward mobility.
  • Team Environment: Thrive in a collaborative and supportive atmosphere where innovation and fresh ideas flourish.
  • Benefits: Medical Aid Subsidy, Group Life, Funeral Cover, Provident Fund, Transport Allowance, Shift Allowance (Based on US shifts).


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