Senior Operations Director: Life Insurance

4 days ago


Johannesburg CBD, South Africa Rand Mutual Admin Services Full time
About Us

Rand Mutual Admin Services is a leading provider of life insurance solutions, with a strong commitment to excellence and customer satisfaction.

Job Overview

We are seeking an experienced Senior Operations Director to lead our Life Operations team. The successful candidate will be responsible for driving operational efficiency, improving process quality, and ensuring regulatory compliance.

Key Responsibilities:
  • Operational Excellence: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Process Improvement: Identify areas for improvement and develop initiatives to optimize processes, streamline workflows, and enhance productivity.
  • Regulatory Compliance: Ensure that all operations are in line with regulatory requirements and industry standards.
  • Team Leadership: Lead and manage a high-performing team of professionals, providing guidance, coaching, and development opportunities.
  • Stakeholder Management: Build and maintain relationships with key stakeholders, including business leaders, customers, and regulators.
Requirements:
  • Relevant Qualifications: NQF Level 8 or equivalent, with a Master of Business Administration (MBA) degree preferred.
  • Experience: 10 years of senior management experience, with at least 5 years of operational leadership experience in the life insurance industry.
  • Knowledge: Proven track record of delivering sustainable growth, knowledge of diverse mix of short-term and long-term insurance acts, products, and services.
What We Offer:
  • Competitive Salary: R1 500 000 - R2 000 000 per annum.
  • Benefits Package: Comprehensive benefits package, including medical aid, retirement fund, and life insurance.
  • Opportunities for Growth: Career advancement opportunities, professional development, and training.

Rand Mutual Admin Services is committed to diversity, equity, and inclusion. We encourage applications from candidates from under-represented groups.



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