Salesforce Expert

6 days ago


Johannesburg, Gauteng, South Africa Copious Full time
About Copious

Copious is a Talent & Technology services company dedicated to helping businesses grow. We believe in People, Knowledge and Solutions. Our mission is to bring together engaged talents to provide high-value technology services that help our consultants and clients succeed.

Job Description

We are seeking a skilled Salesforce professional to join our team. As a Salesforce professional, you will be part of a dynamic field that utilises the Salesforce platform to drive business success. Your role will involve leveraging Salesforce's suite of cloud-based applications to streamline processes, enhance customer relationships, and boost overall efficiency.

Key Responsibilities
  • Configure Salesforce to meet specific business needs
  • Design custom solutions
  • Integrate Salesforce with other systems
  • Provide user support and training
  • Continuously optimize and innovate Salesforce implementations to drive maximum value for your organization
Requirements
  • 5-7 years of proven experience in requirements elicitation, gathering, documentation and management analysing business needs and providing solutions, working in an agile environment
  • Salesforce knowledge is preferred especially in terms of basic Salesforce concepts & nomenclature, creating features and understanding the basic workings of the platform
  • Basic Salesforce Configuration knowledge would be preferred
  • Scrum Master, as well as Testing experience, will be an advantage
Technical Competencies
  • IT Business Analysis/ Feature Analysis
  • IT Knowledge
  • Requirements Gathering and Management
  • Research & Information Gathering
  • Stakeholder Management (IT)
Key Certifications Required
  • Salesforce Certified Administrator
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • FSC Superbadge


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