Implementation Consultant

6 months ago


Johannesburg, South Africa nCino Full time

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

**Responsibilities**:
- Fundamental understanding and ability to utilize business process driven design, object oriented programming, data models, and service oriented enterprise architecture/technology stacks to translate functional business use cases into scalable and maintainable technical solutions that are aligned with nCino gold standards.-
- Develop and document POCs (Proof of Concepts) for net new nCino release functionality, unique project business cases, or validating architecture limits on the SFDC platform to ensure business needs and product scalability are met- Analyse and troubleshoot technical issues and defects collaboratively with team members during build/QA working sessions utilizing a variety of tools to quickly mitigate project blockers and impediments- Enable project stakeholders to facilitate solution designs and guide overall technical implementation. Validates overall design and fit gap analysis to identify technical challenges, process improvements, and business risk trade-offs against nCino and financial services industry best practices.- Collaborate and consult with project stakeholders to perform technical quality reviews of in-progress builds per sprint, ensuring business requirements adhere to nCino and Salesforce best practices that align to proven technical solutions for overall implementation quality.- Empower customers as the nCino change agent and trusted advisor, promoting change and release management philosophies to ensure optimal user adoption of new business technologies- Contribute to innovation within the team by identifying unique and complex business cases and create re-usable solution components, tools, processes, and documentation to benefit internal stakeholders and ongoing projects for evolving functional use cases and technical solutions- Coach and mentor junior team members to hone their craft as nCino experts and world class consultants

**Qualifications**:

- Required:_-
- Salesforce Administrator certification, or the ability to obtain within 6 months of employment- Salesforce App Builder certification, or the ability to obtain within 12 months of employment- Salesforce Platform Dev 1, Advanced Administrator, Sales Cloud, or Experience Cloud certification(s) or the ability to obtain within 24 months of employment- Declarative automation/tooling solutioning experience (e.g. Flow)- Data management modeling, querying (SQL, SOQL, SOSL), conversion, and integration experience leveraging DataLoader and/or industry common middleware tools (e.g. Informatica, Mulesoft, Kafka)- Environment and release management experience (DevOps) leveraging Application Lifecycle Management, CI/CD, Testing, and Source Control tools/processes (e.g. AutoRabit, Copado, SFDX)- Sharing and visibility security experience (e.g. Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups)- Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow)-
- Strong analytical and presentation skills to articulate findings in a clear and concise manner, to both technical and non-technical stakeholders- Passionate and enthusiastic team player that collaboratively delivers a high-quality solution to financial services customers with an all-in commitment to ensure long-term customer satisfaction- Be a results-driven self-starter who takes initiative, solicits, and listens to feedback, while working effectively in a rapidly changing environment
- Desired:_- Salesforce Advanced Administrator, Salesforce Developer 1 certifications preferred- Experience with Salesforce Financial Services Cloud/Sales Cloud or core Salesforce CRM objects (e.g. Accounts/Person Accounts, Contacts, Leads, Opportunities)- Analysis of custom programmatic automation, integration, and GUI experience (e.g. Apex, VisualForce and/or Lightning Web Components)- Identity and access management experience (e.g. SSO, JIT Handler)
- If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino._

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success



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