Quality Assurance Manager

1 month ago


Cape Town, Western Cape, South Africa Synergy Jobs (Pty) Ltd Full time
Job Title: Quality Assurance Manager Job Summary: We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Synergy Jobs (Pty) Ltd. The successful candidate will be responsible for managing an integrated documented and implemented quality assurance system, ensuring a zero-tolerance approach to non-conformances, including customer complaints, quality defects, and resource wastes. Key Responsibilities: * Manage a system allowing a zero-tolerance to customer complaints, quality defects, and resource wastes from raw material intake, manufacturing, and storage to final product release. * Ensure effectiveness and efficiency of this management system by integrating it across all relevant departments and existing systems and SOPs. * Oversee effective, sustainable correction of non-conformances. * Develop, implement, and maintain product specifications. * Communicate to and involve other internal departments during the development, review, and implementation of these plans. * Review and implement effective QCP points. * Monitor and verify QCP points and other related records. * Quality defect investigations and identification of root causes. * Develop and implement immediate containment actions for non-conformances. * Oversee, follow-up, and confirm the sustainable Corrective Action of root causes. * Internal audits planned and executed against these plans and product specifications. * Implementation of monitoring procedures and logging, trending, and reporting of Quality Defects to report against targets, including customer complaints, rejections, returns, microbial, chemical, physical, allergen monitoring programs (environment and/or product), internal quality alerts/near-miss incidents, reworks, etc. * Communication of trends to internal departments, management, and customers/suppliers as applicable. * Maintain and continually improve the Company FSSC 22000 system and ensure implementation of all requirements and records as set out within this system. * Oversee that factories are always audit-ready. Trials & Continual Improvements: * Stay abreast of updated, new, and best-practice technical requirements, regulations, and standards and oversee implementation. * Manage the technical contribution to, participation during, and implement required controls during process or product improvement trials, equipment changes or upgrades, and/or new product or system implementations, etc. * Risk Assess innovation. * Provide technical and quality assurance support during Planning/Concept Stage. * Coordination during trials and implementation. * Participation during practical execution. * Contributing to reporting, specifications changes, risk assessments, etc. * Ensure the update of HACCP, VACCP, and TACCP plans and procedures and their implementation. * Minimize waste and duplication by consolidating and continually improving the quality and food safety system to operating systems in place across company departments. Team Management: * Set departmental targets aligned to company priorities and category growth. * Supervise subordinates, set targets, and evaluate progress against these. * Identify high potential candidates and develop strategic growth paths aligned to company policies and programs. * Support continual improvement of subordinates and providing guidance when required. * Ensure disciplinary procedures are applied adequately when required. * Assure stable employee relations by managing conflict and creating a positive and performing working environment. Relationships: * Be a Key Technical/Quality Assurance contact for the Company. * Build and maintain technical relationships with all customers, service providers, and suppliers, and assist team to do same. * Ensure response to customer enquiries within scope of management within 48 hours. * Represent the company factories and/or ensure adequate representation during site visits, walk-throughs, and audits. * Ensure good relationships between the team and all departments within company, growing a Quality Culture. Qualification details: * Degree in Food Sciences or related field. Experience: * Proven 2–3 years' experience in quality assurance supervision or a related field. Functional Competencies: * Management * Risk Assessments * Management Systems * Communication – written & verbal * Food Safety & Product Quality Knowledge * Excel & Trends Analyses * Problem solving * Training/Trainer

  • Cape Town, Western Cape, South Africa RMV Solution Full time

    Job Purpose: As our Quality Assurance Manager, you will spearhead our quality assurance initiatives, ensuring that our products adhere to the highest standards of quality and reliability. Your role will involve developing and implementing policies and procedures, conducting risk assessments and controls, and collaborating closely with various departments to...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title:Quality Assurance ManagerAbout the Role:We are seeking an experienced Quality Assurance Manager to lead and manage our Quality department within a BPO setting. The successful candidate will be responsible for developing and implementing quality assurance strategies and programs, monitoring and evaluating quality metrics to ensure compliance and...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    Job Title: Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at Kontak Recruitment. As a Quality Assurance Manager, you will be responsible for implementing and maintaining a comprehensive quality assurance system, ensuring zero tolerance for non-conformances, including customer complaints, quality defects,...


  • Cape Town, Western Cape, South Africa HR Genie Full time

    Job Title: Quality Assurance ManagerAt HR Genie, we are seeking a highly skilled Quality Assurance Manager to lead and manage our quality assurance processes. The successful candidate will oversee the entire quality management system, drive continuous improvement initiatives, and ensure compliance with relevant standards and regulations.Key...


  • Cape Town, Western Cape, South Africa RMV Solution Full time

    Job Title: Quality Assurance ManagerAt RMV Solution, we are seeking a highly skilled Quality Assurance Manager to oversee our comprehensive quality assurance system. The successful candidate will be responsible for ensuring the effectiveness and efficiency of our management system, integrating it across all relevant departments and existing systems and...


  • Cape Town, Western Cape, South Africa Elchemie Full time

    Job Title: Quality Assurance ManagerJob Description:Develop, implement and maintain quality assurance processes and procedures to ensure compliance with industry standards and regulatory requirements.Collaborate with production teams to identify manufacturing issues and provide support to staff on quality assurance.Conduct regular inspections and quality...


  • Cape Town, Western Cape, South Africa The Vine Partners Full time

    We are seeking a highly skilled Quality Assurance Manager to oversee the implementation and maintenance of our quality management system. The successful candidate will be responsible for ensuring compliance with BRCGS Packaging Materials and SEDEX certification standards.Key Responsibilities:Audit and report on BRC compliance at multiple facilities.Oversee...


  • Cape Town, Western Cape, South Africa Manpower Group SA (Pty) Ltd Full time

    Job Title: Quality Assurance ManagerManpower Group SA (Pty) Ltd is seeking a highly skilled Quality Assurance Manager to promote quality throughout the organization by ensuring compliance to an effective quality management system and the continuous improvement of processes.Responsibilities:Qualifications: BSc Degree, Chemistry or Biochemistry or Microbiology...


  • Cape Town, Western Cape, South Africa MC Technology Staffing Full time

    About the RoleWe are seeking a highly motivated Quality Assurance professional to join our team at MC Technology Staffing. The ideal candidate will have a strong background in quality management and a proven track record of implementing quality assurance processes and procedures.Key Responsibilities:Quality Process Development: Develop, implement, and...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Quality Assurance ManagerWNS Global Services is seeking a highly skilled Quality Assurance Manager to lead our quality team in delivering exceptional service to our clients. The successful candidate will be responsible for driving quality metrics, conducting audits, and implementing continuous improvement initiatives.Key Responsibilities:Drive and...


  • Cape Town, Western Cape, South Africa ATripleA Recruitment and Temps Full time

    Key ResponsibilitiesAs our SHEQ Manager, you will be responsible for maintaining BRCGS Packaging Materials and SEDEX certification, auditing and reporting on BRC compliance at other facilities, and overseeing laboratory operations. You will also ensure consistent product quality, handle customer complaints and non-conformances, and manage document control...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    We are seeking a dedicated Quality Assurance Operations Manager to join our team in Cape Town, Western Cape. As a key member of our organization, you will be responsible for ensuring the highest standards of quality and driving continuous improvement across all departments.As a Quality Assurance Operations Manager, you will oversee the implementation and...


  • Cape Town, Western Cape, South Africa The Talent Room Full time

    Job DescriptionOur client, a leading company in the industry, is seeking a highly skilled Quality Assurance Manager to join their team.Key Responsibilities:Develop and implement quality management systems to ensure compliance with regulatory requirements.Conduct internal audits and provide recommendations for improvement.Collaborate with cross-functional...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job OverviewWe are seeking a highly skilled and experienced Quality Director to lead our Quality department at ABC Worldwide. The successful candidate will be responsible for developing and implementing quality assurance strategies and programs, monitoring and evaluating quality metrics, and collaborating with other departments to enhance quality processes...


  • Cape Town, Western Cape, South Africa RareCruit Full time

    Job DescriptionRareCruit is seeking a seasoned Senior Quality Assurance Manager to join our team. As a key member of our quality assurance department, you will be responsible for developing, implementing, and maintaining quality assurance processes and procedures that ensure compliance with regulatory standards and company policies.Your primary focus will be...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    **Quality Assurance Manager Role**At WNS Global Services, we are seeking an experienced Quality Assurance Manager to lead our quality function, ensuring the delivery of exceptional customer experiences to our clients' customers.The successful candidate will work closely with our operations management team to drive account performance through the delivery of...


  • Cape Town, Western Cape, South Africa RMV Solution Full time

    About Our CompanyRMM Solution is dedicated to providing top-quality products to our esteemed retail partners. Our commitment to excellence fuels our success, and we are in search of a motivated and detail-oriented Quality Assurance Manager to join our team.Job PurposeAs our Quality Assurance Manager, you will spearhead our quality assurance initiatives,...


  • Cape Town, Western Cape, South Africa RareCruit (Pty) Ltd Full time

    Job Title: Quality Assurance SpecialistRareCruit (Pty) Ltd is seeking a highly skilled Quality Assurance Specialist to join their team. As a key member of the organization, you will be responsible for ensuring the highest standards of quality in all aspects of the business.Key Responsibilities:Develop and implement quality assurance processes and procedures...


  • Cape Town, Western Cape, South Africa RareCruit Full time

    Job Summary:The Quality Assurance Specialist will be responsible for ensuring compliance with regulatory standards and company policies. This role involves developing, implementing, and maintaining quality assurance processes and procedures.Key Responsibilities:Develop, implement, and maintain quality assurance processes and procedures to ensure compliance...


  • Cape Town, Western Cape, South Africa RMV Solution Full time

    Job Title: QA ManagerJob Summary: We are seeking a highly skilled QA Manager to oversee our comprehensive quality assurance system, ensuring a zero-tolerance policy for non-conformities throughout all stages of production.Key Responsibilities:Manage a system to maintain a zero-tolerance policy for customer complaints, quality defects, and resource...