Senior IT Infrastructure Specialist

6 days ago


Johannesburg, Gauteng, South Africa ABC Worldwide Full time
About the Role

We are seeking a highly skilled Senior Back Office Engineer to join our team at ABC Worldwide. As a key member of our IT department, you will be responsible for maintaining our company's Systems and ICT Infrastructure.

Key Responsibilities
  • Configure, monitor, and maintain our VMware ESX and core infrastructure storage environment
  • Configure, monitor, and maintain hardware, including switches, routers, servers, firewalls, and telephone systems
  • Design and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirements
  • Monitor systems and services to ensure system availability and sufficient capacity exists
  • Mitigate risks in the server, storage, and network environment
  • Apply operating system patches, hotfixes, service packs, and hardware updates
  • Identify opportunities for increased reliability, availability, supportability, performance, and security
  • Investigate higher-tier incidents and resolve problems
  • Implement, maintain, and monitor IT security standards and best practices
  • Build out and maintain Backup/Disaster Recovery and High Availability capabilities
  • Contribute to developing, documenting, implementing, and upholding IT policies and procedures
  • Contribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement plan
  • Contribute to maintaining ICT technical documentation
Requirements
  • Architecting, planning, and implementing complex IT systems
  • Firewalls (Palo Alto and/or SonicWALL preferred)
  • Virtualisation technologies (VMWare preferred)
  • Enterprise Security Services (Endpoint and Server protection)
  • Extensive experience with MS Windows and MS Office product implementations and support, including Active Directory, LDAP, Exchange Remote Desktop Services, and IIS
  • Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)
  • Enterprise storage management (EMC, EqualLogic, iSCSI, LUN, Load balancing)
  • Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)
  • Strong documentation and policy writing skills
Desired Experience and Qualification
  • VMWare, MCSE, CCNP, ITIL, Microsoft 365, Azure
  • Project management experience
Personal Attributes
  • Willingness to find valuable work and pursue positive outcomes without instruction
  • Able to work fast and accurate
  • Able to navigate complex challenges and implement strategic solutions
  • Passionate, driven, kind, inquisitive, intelligent, honourable, authentic


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