Senior IT Infrastructure Specialist
11 hours ago
At ABC Worldwide, we're built on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily. We're committed to the sustainability of our communities and environment, and every single employee makes a huge difference to our success and our contribution to the world.
The Senior Back Office Engineer will report to the IT Manager and is responsible for maintaining the company's Systems and ICT Infrastructure. This multifaceted role involves configuring, monitoring, and maintaining the VMware ESX and core infrastructure storage environment, as well as designing and building-out Head Office, Regional Office, and Lodge infrastructure to meet business requirements.
Key Responsibilities- Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environment
- Configure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls, Telephone systems
- Design and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirements
- Monitoring systems and services to ensure system availability and sufficient capacity exists
- Mitigate risks in the server, storage, and network environment
- Apply operating system patches, hotfixes, service packs, and hardware updates
- Identify opportunities for increased reliability, availability, supportability, performance, and security
- Investigate higher tier incidents and resolve problems
- Implement, maintain, and monitor IT security standards and best practices
- Build out and maintain Backup\Disaster Recovery and High Availability capabilities
- Contribute to developing, documenting, implementing and upholding IT policies and procedures
- Contribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement plan
- Contribute to maintaining ICT technical documentation
- Architecting, planning and implementing complex IT systems
- Firewalls (Palo Alto and/or SonicWALL preferred)
- Virtualisation technologies (VMWare preferred)
- Enterprise Security Services (Endpoint and Server protection)
- Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange Remote Desktop Services and IIS
- Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)
- Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing)
- Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)
- Strong documentation and policy writing skills
- VMWare, MCSE, CCNP, ITIL, Microsoft 365, Azure
- Project management experience
- Willingness to find valuable work and pursue positive outcomes without instruction
- Able to work fast and accurate
- Able to navigate complex challenges and implement strategic solutions
- Passionate, driven, kind, inquisitive, intelligent, honourable, authentic
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