HORECA Account Management Specialist

3 weeks ago


Centurion, Gauteng, South Africa Eskort Full time
Position Overview:
We are seeking a qualified candidate for the role of Food Service Account Executive at Eskort. This position is essential for managing and nurturing our food service client relationships across various sectors.

Key Responsibilities:
  • Oversee all aspects of Food Service Accounts, including sectors such as hospitality, dining establishments, and catering services.
  • Lead sales initiatives related to food, beverages, and hospitality services.
Qualifications:
  • Completion of Grade 12 education.
  • Possession of a Degree or Diploma in Hospitality Management, Food Technology, or a related professional qualification.
Experience:
  • A minimum of 5 years of Sales & Marketing experience specifically managing Food Service accounts within the HORECA sector.
Essential Knowledge:
  • Background in hospitality.
  • Experience in Fast-Moving Consumer Goods (FMCG) retail.
  • Expertise in Key Account Management.
  • Proficiency in forecasting and CRM software.
  • Familiarity with Microsoft Office applications.
Required Skills:
  • Excellent written and verbal communication abilities.
  • Capability to engage with various stakeholders, from Head Chefs to Procurement Managers.
  • Strong customer focus, financial acumen, and negotiation skills.
  • Exceptional organizational skills with a keen focus on consumer needs.
Tasks and Responsibilities:
  • Acquire new food service accounts and identify market opportunities to achieve sales volume and profitability targets.
  • Regularly review the pipeline of potential HORECA clients for effective sales management.
  • Develop and implement annual sales strategies for each key account aligned with corporate objectives.
  • Prepare annual sales budgets in accordance with the company’s financial planning processes.
  • Propose and monitor regional sales initiatives, including promotions and events, to meet sales goals.
  • Formulate alternative strategies if sales targets are not achieved.
  • Conduct regular reporting on sales productivity and recommend actions as necessary.
  • Ensure all activities remain within budgetary constraints.
  • Maintain up-to-date communication with clients regarding contracts, promotional plans, and evaluations.
  • Ensure service levels meet company standards and address any issues with the Sales Director.
  • Collaborate with the Marketing Department to effectively execute marketing programs and initiatives.
  • Assess customer feedback, market trends, and competitor activities to refine marketing strategies.
  • Regularly evaluate pricing and contracts to ensure quality and cost-effectiveness.
  • Support other sales channels as needed.
  • Perform additional tasks as assigned by management.


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