IT Infrastructure Support Specialist

1 month ago


Pretoria, Gauteng, South Africa Isilumko Staffing Full time
Job Summary

We are seeking an experienced IT Infrastructure Support Specialist to join our team at Isilumko Staffing. The successful candidate will provide hardware and software support, 2nd line support to users, and assist with procurement of endpoint devices and accessories.

About the Role

The ideal candidate will have a national diploma in IT (advantageous) and at least 3 years' experience in 2nd & 3rd line support. They should also have a clear ITC certification and possess excellent problem-solving skills.

Main Responsibilities
  • Provide hardware and software support, including installation, troubleshooting, and repairs.
  • Offer 2nd line support to users on the helpdesk, addressing technical issues and providing solutions.
  • Assist with procurement of endpoint devices and accessories for users.
  • Maintain asset registers and collaborate with the IT Asset Management Team.
Requirements
  • National Diploma in IT (Advantageous)
  • A+
  • N+
  • At least 3 Years' Experience in 2nd & 3rd line support
  • Clear ITC
Estimated Salary: R220,000 - R280,000 per annumLocation: Menlyn, Pretoria

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