Customer Service Representative

3 days ago


Pretoria, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a skilled Customer Service Representative to promote pharmaceutical products and services to customers through outbound calls.

The ideal candidate will have exceptional communication skills, be fluent in English, and have a minimum of 2 years of experience in a Call Centre environment.

Key responsibilities include:

  • Conducting outbound calls to customers to promote products and services
  • Providing exceptional customer service by addressing inquiries and resolving issues promptly
  • Utilizing ordertaking and upselling techniques to maximize sales opportunities
  • Maintaining accurate records of customer interactions and transactions

Requirements include:

  • Minimum of 2 years of experience in a Call Centre environment, receiving both inbound and outbound calls
  • High energy levels and a proactive approach to achieving targets
  • Proficient in ordertaking and upselling techniques
  • Fluent in English with excellent communication skills
  • Reliability and punctuality are essential
  • Strong attention to quality control and time management
  • Effective persuasion and negotiation abilities
  • Demonstrated skill in handling objections with ease

If you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.



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