Debt Recovery Specialist

1 month ago


Johannesburg, Gauteng, South Africa Parcelvision Full time

About the Role

We are seeking a highly motivated Financial Recovery Agent to join our team at Parcelvision. The successful candidate will have experience collecting consumer debt and will be responsible for locating and contacting debtors regarding outstanding debts related to parcel deliveries.

Responsibilities

  1. Identify, locate and contact debtors to discuss payment status and plan a course of action to recover outstanding debts.
  2. Track account status to identify any outstanding debts and negotiate payment plans with debtors.
  3. Prepare and submit legal cases for unpaid debts, ensuring all necessary procedures and legal requirements are followed.
  4. Build trusted relationships with debtors to prevent future issues and maintain a positive reputation for Parcelvision.

Requirements

  • At least one year's experience collecting consumer debt.
  • Excellent communication and negotiation skills.
  • Strong organisational and analytical skills, with a keen eye for detail.
  • Ability to work independently and as part of a team.
  • Proficient in Excel, Outlook and Word.

Benefits

  • 20 days holiday per year, plus your birthday off.
  • Opportunity to work as a contractor and be responsible for your own tax.
  • Flexible working hours, with the option to work from home.

About Parcelvision

We are a dynamic and forward-thinking company, dedicated to delivering exceptional customer care. Our parcel delivery price comparison site attracts over 5 million visitors a year, and we are committed to investing in our employees and their career growth.



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