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Debt Recovery Specialist
2 months ago
The Debtors Controller will play a pivotal role in supporting the Commercial Manager in ensuring adherence to company procedures and policies while meeting departmental objectives. Key responsibilities include:
- Driving the collection of outstanding debts to achieve branch targets and contribute to the company's financial growth.
- Facilitating the resolution of customer disputes and inquiries in a timely and professional manner.
- Building and maintaining positive relationships with customers to foster a culture of trust and cooperation.
- Collaborating with the sales department to enhance collections from clients and optimize revenue streams.
- Minimizing provisions for bad debts and reducing bad debts written off within the branch through effective credit control measures.
Requirements:
- Minimum of Grade 12 or an equivalent qualification, with relevant job-related coursework.
- At least 5 years of experience in a similar role, with a proven track record of debt recovery and credit control.
- Strong analytical skills with experience in compiling and interpreting reports from various data sources and presenting information in a user-friendly manner.
- Robust financial and numerical proficiency, with the ability to manage and analyze financial data.
- Proactive with the ability to prioritize and efficiently complete multiple tasks within deadlines; capable of managing projects from inception to completion.
- Excellent administrative skills with a well-organized and structured approach to task completion; meticulous attention to detail and accuracy.
- Highly developed skills in prioritization and multitasking; a strong sense of urgency; systematic and structured problem-solving and decision-making abilities; capable of using initiative and assuming responsibility; able to perform effectively under pressure and meet deadlines.
