Debt Recovery Specialist

4 weeks ago


Port Elizabeth, Eastern Cape, South Africa Ingenious personnel Full time
Debtors Controller Job Description

The Debtors Controller will play a crucial role in supporting the Commercial Manager in ensuring adherence to company procedures and policies while meeting departmental objectives.

Key Responsibilities:
  • Drive Debt Collection: Responsible for driving the collection of outstanding debts to achieve branch targets.
  • Customer Dispute Resolution: Facilitate the resolution of customer disputes and inquiries in a timely and professional manner.
  • Relationship Building: Build and maintain positive relationships with customers to ensure a high level of customer satisfaction.
  • Collaboration: Collaborate with the sales department to enhance collections from clients and improve overall business performance.
  • Financial Management: Minimize provisions for bad debts and reduce bad debts written off within the branch.
Requirements:
  • Education: Minimum of Grade 12 or an equivalent qualification with relevant job-related coursework.
  • Experience: At least 5 years of experience in a similar role with a proven track record of managing a debtor's book totaling R10 million.
  • Skills: Strong analytical skills with experience in compiling and interpreting reports from various data sources and presenting information in a user-friendly manner.
  • Financial Proficiency: Robust financial and numerical proficiency with the ability to manage projects from inception to completion.
  • Administrative Skills: Excellent administrative skills with a well-organized and structured approach to task completion, meticulous attention to detail, and accuracy.
  • Problem-Solving: Highly developed skills in prioritization and multitasking, a strong sense of urgency, systematic and structured problem-solving and decision-making abilities, capable of using initiative and assuming responsibility, and able to perform effectively under pressure and meet deadlines.


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