Hospitality Professional
3 weeks ago
We are seeking a skilled Hospitality Professional to join our team at Delaire Graff Estate. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.
Main Duties:
- Provides exceptional customer service and ensures guests feel welcome and comfortable in the restaurant.
- Takes orders accurately using the POS system and delivers them within the specified time limits.
- Ensures tables are set correctly and clears dirty cutlery and crockery from the table once guests have finished using them.
- Offers desserts and coffee to guests and recommends wine and other beverages.
- Bills guests correctly and ensures the restaurant area, fixtures, and fittings are clean and hygienic.
Requirements:
- Grade 12 qualification
- Previous waiter/waitress experience in a hospitality environment
- Basic knowledge of wine and surrounding wine regions
- Excellent interpersonal and communication skills
- Strong customer service orientation and active listener
Estimated Salary: R 140,000 - R 170,000 per annum
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