Hospitality Professional

3 weeks ago


Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time
Job Title: Hospitality Professional

We are seeking a skilled Hospitality Professional to join our team at Delaire Graff Estate. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.

Main Duties:

  • Provides exceptional customer service and ensures guests feel welcome and comfortable in the restaurant.
  • Takes orders accurately using the POS system and delivers them within the specified time limits.
  • Ensures tables are set correctly and clears dirty cutlery and crockery from the table once guests have finished using them.
  • Offers desserts and coffee to guests and recommends wine and other beverages.
  • Bills guests correctly and ensures the restaurant area, fixtures, and fittings are clean and hygienic.

Requirements:

  • Grade 12 qualification
  • Previous waiter/waitress experience in a hospitality environment
  • Basic knowledge of wine and surrounding wine regions
  • Excellent interpersonal and communication skills
  • Strong customer service orientation and active listener

Estimated Salary: R 140,000 - R 170,000 per annum



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