Technical IT Support Professional

5 days ago


Kimberley, Northern Cape, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time
Job Description

The successful candidate will be responsible for providing technical support to users in a dynamic and fast-paced environment. This includes installing, maintaining, and supporting hardware and software, as well as troubleshooting computer faults.

The role requires excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Estimated Salary: R220,000 - R320,000 per annum.

Responsibilities
  • Install and Maintain Hardware and Software: Install, maintain, and support all hardware and software.
  • ICT Inventory Management: Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user as per written request.
  • Computer Fault Diagnosis: Diagnose computer faults and identify common problem areas experienced to recommend corrective action.
  • Liaison with External Providers: Liaise with external providers for hardware support.
Requirements
  • Relevant Certifications or Qualifications: Relevant certifications or qualifications in Information Communication Technology.
  • Experience and Skills: 2 to 3 years related experience, experience with computer systems, LAN, WAN, Wi-Fi configuration & Microsoft/Linux environment, computer skills (MS Office suite), experience with major hardware vendors, e.g., HP, DELL, etc.
  • Communication and Interpersonal Skills: Good communications skills, good interpersonal skills, ability to work within a team.


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