Field Service Professional

1 month ago


Kimberley, Northern Cape, South Africa 6481 Sandvik Mining RSA (Pty) Ltd Full time

Company Overview


Sandvik Mining and Rock Solutions is a leading global supplier of equipment, tools, parts, service, and technical solutions for the mining and infrastructure industries.


The company provides high-performing products that increase productivity and safety, as well as services and flexible maintenance programs that extend uptime and cut costs.



Estimated Salary: R 120,000 - R 180,000 per annum

Job Description:


We are seeking an experienced Field Service Technician to join our team. The successful candidate will be responsible for installing, repairing, inspecting, and commissioning service at customer sites or own premises.


This role requires problem-solving skills, knowledge of tasks, tools, and procedures associated with providing technical support to the sales team and prospective customers.



Main Responsibilities:

  • Install and repair various equipment at customer sites or own premises.
  • Report and document results after actions.
  • Maintain tools and equipment for service work.
  • Support customers by suggesting possible improvements.
  • Provide technical support to the sales team.
  • Solve problems for customers.
  • Produce positive results in sales-client interventions.
  • Guide colleagues in service methods and tools.
  • Share knowledge to enable colleagues to expand their knowledge.


Your Profile:



  • Grade 12 (Matric) or equivalent qualification (NQF Level 3)
  • Trade Certificate of Competence, if possible; Electricians, Auto Electricians, Millwrights
  • Minimum 2-years' experience working as a Field Service Technician with proven competence on earth moving equipment or surface boom and rotary drill Technician knowledge in the above-mentioned field
  • Basic Computer literacy
  • Own set of tools
  • English proficiency
  • Code 08 driver's license
  • Full physical and medical certificate of fitness to work in mining environment
  • Experience in fault finding, electro hydraulics, auto electrical, hydraulic, PLC, and remote control offerings
  • Surface boom and rotary drill knowledge



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