Electronic Devices Repair Specialist

5 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking an experienced RMA Technician to join our team at Isilumko Staffing in the security and technology industry. This role involves troubleshooting and repairing electronic devices, providing client training, and managing faulty devices.

**Key Responsibilities:**

Troubleshoot and repair electronic devices efficiently, adhering to Service Level Agreements (SLA).

  • Client Training: Visit clients across South Africa to provide hands-on training on product repairs and maintenance.
  • Fault Management: Record and manage faulty devices using our internal system for accurate tracking and reporting.
  • Documentation: Prepare necessary paperwork, including weekly reports, operations manuals, and repair handbooks, according to company procedures.
  • Quality Analysis: Provide product quality analysis reports to headquarters as requested.

**Requirements:**

To be successful in this role, you will need:

  • Technical qualification or equivalent experience in electronics or IT.
  • Strong problem-solving skills with experience in component-level repairs.
  • Excellent communication skills and ability to provide effective training to clients.
  • Proficiency in record-keeping and using internal management systems.
  • Willingness to travel within South Africa as needed.

The estimated salary for this position is R250,000 - R350,000 per annum, depending on experience.



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