Electronics Repair Specialist
1 month ago
We are seeking a skilled Electronics Repair Specialist to join our team at Isilumko Staffing (JHB). The ideal candidate will have a strong technical background and experience in component-level repairs.
Key Responsibilities:
- Troubleshoot and repair/replace company products at the component level efficiently, including tasks such as replacing flash chips.
- Provide training to clients on product repairs and maintenance, visiting sites across South Africa as needed.
- Record and manage faulty devices and spares using the company's internal system, ensuring accurate tracking and reporting.
- Prepare necessary paperwork, including weekly reports, operations manuals, and repair handbooks, in line with company procedures.
- Provide product quality analysis reports to the headquarters as requested.
- Complete all required product training courses and successfully pass the examinations.
- Perform other tasks as directed by your manager, including managing device records in the RMA system and assisting with swap-out processes.
- Record and update the status of devices awaiting repair, spare parts, or swap-outs in the RMA system, and ensure clear communication on each case.
- Assist in finalizing the swap-out flow chart and support in recording all swap-out devices in the RMA system.
Requirements:
Technical qualification or equivalent experience in electronics or IT.
Strong problem-solving skills with experience in component-level repairs.
Excellent communication skills and the ability to provide training to clients.
Proficiency in record-keeping and using internal management systems.
Willingness to travel within South Africa as needed.
Ability to work independently and as part of a team, with a proactive approach to tasks.
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