Service Portfolio Manager

2 months ago


Midrand, Gauteng, South Africa Siemens Gamesa Full time
Service Portfolio Manager

Siemens Gamesa is a global leader in energy technology, committed to making sustainable, reliable, and affordable energy a reality. We are seeking a highly skilled Service Portfolio Manager to join our team in South Africa.

Key Responsibilities:
  • Implement and adhere to policies, processes, and methods for customer service activities.
  • Develop and define functional specific policies, processes, and methods for corporate, business, or regional organization.
  • Ensure compliance with regional laws and regulations.
  • Manage a proficient and capable Service workforce to conduct required service tasks in time and quality.
  • Provide the necessary work environment, tools, and processes to optimally deliver services to customers.
  • Act as escalation instance for resolving issues with service delivery and internal units.
Requirements:
  • Passion for renewable energy and a sense of the importance of leading the change.
  • Experience in project Health, Safety, Environment (HSE) and Quality Management (QM) performance.
  • Primary/focal point for customer communication and engagement on a portfolio level.
  • SGRE representative toward our customers, ensuring satisfaction from Service contract and beyond.
  • Overall accountable for Profit/Loss responsibility including risk/opportunity management for project delivery.
What We Offer:
  • Become a part of our mission for sustainability: Clean energy for generations to come.
  • A global team of diverse colleagues who share passion for renewable energy.
  • Trust and empowerment to make your own ideas reality.
  • Personal and professional development to grow internally within our organization.
  • Employer-funded pension.


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