Service Bookings Clerk
3 weeks ago
Our client is looking to employ a Service - Booking Clerk for a motor dealer in Stellenbosch:
- Making and receiving of phone calls
- Booking in customers vehicles for services & repairs
- Giving them the appointment dates
- Opening and creating the job cards
- Writing all the services/repairs requirements on job cards as per client's requirements
- Printing out service history, service check list, vehicle status report, quality check list for the client's vehicle and attaching them to the job cards
- Updating the customers details where necessary
- Contact clients a day before so see if there is any additional work to be added
- Update and schedule collections and deliveries or clients’ vehicles as well as Shuttle services
Book out and schedules courtesy cars as required when necessary
Providing feedback to Workshop Foreman, Service Manager and Service Advisor
Clearing and closing of outdated Job Cards and return of parts within the required time frame on the WIP
Assist Service advisors with Work In Progress
Run with Service Campaigns, allocate vouchers, as well as process for payment
Participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
**Must Have’s**:
- A minimum of Grade 12.
- Computer literacy
- MS Excel Proficient
- Drivers License
- Working experience within the automotive industry, particularly a Service Department, would be highly advantageous.
**Skills and Personal Attributes**:
Self-motivated, energetic and able to maintain a positive outlook.
Excellent communication skills.
Problem solving/decision making ability
Ability to handle pressure
Well-developed Customer focus.
Attention to Detail
Pay: R10,000.00 - R120,000.00 per month
Ability to commute/relocate:
- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)
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