Executive Housekeeping Manager

6 months ago


Cape Town, South Africa Tych Business Solutions Full time

**Qualification**: Applicable Tertiary Qualification in Tourism/Hospitality

Management.

**Experience**: Minimum of 2 years’ experience in the same or similar position

Proficiency in Microsoft Office (Word, Excel and Outlook in particular)

Have at least worked on some sort of PMS but Opera Experience preferred

**Generic Competencies**: Interaction with Others; Personal Effectiveness; Communication; Cognition/ThinTo manage and control all Housekeeping standards laid down by the Company, maximizing revenue and profits to agreed budgetary limits for Residential. Ensure that all Company policies and procedures are implemented and maintained. Continuous staff training and development. Housekeeping modules to be developed, implemented and maintained. Maintain high service levels to ensure highest guest satisfaction.

king; Management/Leadership

**Unique Competencies**: Managing Work; High Attention to Detail; Managing Conflict;
Leadership and staff develop

**Management**
- Manage the Housekeeping Department efficiently in accordance with company policies and procedures
- Drafting of department specific documentation, SOP’s
- Manage all housekeepers and supervisors
- Coordinate activities, duties and/or tasks with other departments to ensure that services are provided in an efficient and timely manner
- To ensure effective liaison between Reservations, Front Office, Housekeeping & Maintenance
- Ensure an effective AND productive relations ship with specifically the maintenance department
- Investigate complaints about services and equipment, and take corrective action
- Resolving any guest problems or complaints when possible and ensuring management is kept informed
- Inspection of work performed to ensure that it meets specifications and established standards

**Operations**
- Responsible for the overall cleanliness of rooms and public areas
- Ensure that total guest satisfaction is maintained in the areas under Housekeeping control
- Ensure the smooth operation of Housekeeping on a daily basis
- Ensure that adequate supplies of cleaning materials are available
- Select suitable cleaning materials for different types of linen, furniture, flooring and leather
- Follow procedure for the use of chemicals and cleaning equipment to prevent damage

**Administration**
- Maintenance of departmental records and reports
- Staff canteens inventory maintained
- Ensure leave planners and policies are followed
- Ensure housekeeping operational, transactional and permanent files are kept up to date
- Correct office procedures are adhered to by all Rooms Division departments
- Appearance
- Product knowledge
- General knowledge to complete duties
- Communication to staff
- Communication to Management
- Monthly reports
- Staff Management (work performance, appearance)
- Attendance
- Meeting Guest Requests
- Daily admin
- Follow up of outstanding issues
- Monthly reports
- Staff training
- Guest satisfaction ratings for housekeeping

**Salary**: From R15,000.00 per month

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)


  • Executive Housekeeper

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. **Who We're...

  • Executive Housekeeper

    4 months ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.Who We're Looking...

  • Executive Housekeeper

    1 month ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.Who We're Looking...

  • Executive Housekeeper

    3 months ago


    Cape Town, South Africa Portside Consulting Full time

    We are seeking a highly experienced **Executive Housekeeper** to lead and manage the housekeeping department at our luxury hotel or resort. The Executive Housekeeper will be responsible for overseeing a team of housekeeping staff, ensuring that all cleaning, maintenance, and service standards are met, and contributing to an exceptional guest...

  • Executive Housekeeper

    2 months ago


    Cape Town, South Africa Pepperclub Hotel & Spa Full time

    **JOB ROLE**: The Executive Housekeeper will oversee all aspects of housekeeping operations, ensuring the hotel consistently meets its cleanliness, and visual standards. This role is responsible for managing the housekeeping staff, budgeting, inventory control, stock-taking, and implementing quality control measures that ensure guest satisfaction. **JOB...

  • Executive Housekeeper

    2 months ago


    Cape Town, South Africa The Legends Agency Full time

    Who we're looking for: Join us in the stunning setting of Camps Bay, where the majestic Twelve Apostles Mountain range meets the Atlantic Ocean. We are seeking an Executive Housekeeper to become a vital part of our extraordinary team. This role is essential in maintaining the cleanliness, organization, and overall ambiance of our prestigious hotel, ensuring...

  • Executive Housekeeper

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Career Growth Hospitality Recruitment is on the look for an experienced Executive Housekeeper to join the team at a prestigious 5-star hotel in Cape Town. As the Executive Housekeeper you will lead and manage all housekeeping operations to ensure the highest level of cleanliness and guest satisfaction. You will be responsible for maintaining exceptional...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa Karen Tupper Recruitment Full time

    A busy, full-service 4* hotel is seeking to appoint an experienced, dynamic Executive Housekeeper. **Requirements**: - 7-10 years experience in Housekeeping, minimum 3 years experience in a Management role - A hospitality-related qualification is highly advantageous - Extreme attention to detail - Excellent Communication skills - Strong Management and...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    A busy, full-service 4* hotel is seeking to appoint an experienced, dynamic Executive Housekeeper. **Requirements**: - 7-10 years experience in Housekeeping, minimum 3 years experience in a Management role - A hospitality-related qualification is highly advantageous - Extreme attention to detail - Excellent Communication skills - Strong Management and...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa The Perfect Placements Full time

    One of our clients, a leading chain of hotels in South Africa, is looking for an experienced Executive Housekeeper to join their team. The successful applicant will oversee oversee the contracted housekeeping management services in the effective day-to-day team management and delivery of housekeeping operations (including room cleaning; public areas...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa Career Pathfinders Full time

    **Executive Housekeeper.** 4* Hotel Cape Town **REQUIREMENTS, DUTIES & RESPONSIBILITIES**: - 5+ years previous Housekeeping experience in a management or supervisory role at large hotel/lodge - Previous staff management (skilled and unskilled level) - Proficient on OPERA PMS, Outlook, MS Word and Excel - Valid SA ID - Previous front office experience will...


  • Cape Town, South Africa HotelJobs.co.za Full time

    This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment. They are seeking to appoint an Assistant Executive Housekeeper who is an inspiring, empowering and results-orientated leader with a passion for service excellence whilst...


  • Cape Town, South Africa HotelJobs.co.za Full time

    A 4* Luxury Hotel is looking to recruit an Assistant Executive Housekeeper who is an inspiring, empowering and results orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals. **Key responsibilities will include**: - General management of the housekeeping department in conjunction with...


  • Cape Town, South Africa O'Brien Recruitment Full time

    **About**: At this highly acclaimed hotel, who takes pride in being a respected and progressive employer brand are now seeking an Assistant Executive Housekeeper to join their team, someone who embodies inspiration, empowerment, and a results-oriented leadership style. If you have a passion for service excellence, a knack for maintaining high standards, and...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Large 4* CBD Hotel seeks experienced Executive Housekeeper. The position is responsible for overseeing housekeeping activities to maintain the property in a clean, sanitary and orderly condition for the comfort and safety of guests and staff. **KEY DUTIES** - Prepare and review unit work schedules in accordance with forecasted occupancy. - Prepare and...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.Our leading luxury property seeks an experienced and detail orientated Executive Housekeeper to join our dynamic...

  • Executive Housekeeper

    6 months ago


    Cape Town, South Africa ASARA WINE ESTATE AND HOTEL Full time

    **DUTIES** will include (but not be limited to): - Responsible for cleanliness, orderliness and appearance of the entire Hotel. - Ensure that rooms are made as per company standard. -Prepare Annual Housekeeping Budget. - Maintain par stock of guest supplies, cleaning supplies, linen and uniform. - Organize inventories with Accounts and General Store for...

  • Executive Housekeeper

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    A 5* luxury Hotel seeks a highly talented Head Housekeeper in motivating others, exceptional training skills and impeccable attention to detail are just a few of the talents we are seeking for this incredibly pivotal role. Leading a team of Assistant Executive Housekeeper, Managers, Coordinators, Supervisors and Room Attendants - this talented leader will...

  • Executive Housekeeper

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **4* Hotel in the City of Cape Town seeks an experienced Executive Housekeeper.** **Job Purpose** The position is responsible for overseeing housekeeping activities to maintain the Unit in a clean, sanitary and orderly condition for the comfort and safety of guests and staff. - ** PRINCIPAL ACCOUNTABILITIES/ KEY RESPONSIBILITIES**: - Prepare and review...


  • Cape Town, South Africa Pepperclub Hotel & Spa Full time

    The Pepperclub Hotel seeks and experienced Assistant Executive Housekeeper that will supervise and coordinate the activities of room and house attendants,public area cleaners and floor supervisors. He / She will assist in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions. Participates in and enforces quality...