Employee Assistance Programme Administrator

4 weeks ago

Centurion, South Africa Health Solutions Full time

**Introduction**
- Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of health capabilities.**Role Purpose**
- The purpose of the Employee Assistance Programme (EAP) Administrator role is to ensure that administrative functions within the Care Centre are completed efficiently and within the applicable service level agreement/s.**Requirements**:

- A National Senior Certificate is essential
- A relevant tertiary qualification will be advantageous
- Minimum of 3 years proven administrative experience
- At least 2 years’ experience in an EAP environment
- Experience working in a call centre environment is advantageous
- Sound knowledge of Microsoft/Office 365

**Duties & Responsibilities**
- Real-time monitoring of telephone utilisation and liaison with applicable team leader.
- Preparation of monthly telephony schedules and reporting for the teams.
- Follow-ups on abandoned calls and allocation to relevant team for callback.
- Screening and transferring of calls to relevant teams.
- Generate reports on telephony system and assist with trend management.
- Distribution of work that comes into the allocation inboxes or task workflows.
- Accurate record keeping for each item of work completed, including appointments, phone calls, referrals, action plan/revisions and any other significant information affecting the tracking of an allocation.
- Accurate capturing and processing of invoices.
- Responding to after-hours and weekend crisis calls for assistance.

**Competencies**
- Administrative skills
- Client-focused
- Deadline and process driven
- Ability to work in a fast-paced environment
- Communication skills (written and verbal)
- Problem solving skills
- Attention to detail

  • Employee Assistance Programme Administrator

    2 weeks ago

    Centurion, Gauteng, South Africa Health Solutions Full time

    Introduction Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific...

  • Employee Assistance Programme Telephone Clinician

    2 weeks ago

    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...

  • Employee Assistance Programme Telephone Clinician

    2 weeks ago

    Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific...

  • Programme Administrator

    1 week ago

    Centurion, South Africa NACOSA Full time

    **'About NACOSA**: We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive...

  • Programme Administrator

    4 weeks ago

    Centurion, South Africa NACOSA Full time

    **About NACOSA**: We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive...

  • Employee Assistance Programme: Clinical Coach

    2 months ago

    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...

  • Programme Administrator

    2 weeks ago

    Centurion, Gauteng, South Africa NACOSA Full time

    About NACOSA:We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive to...

  • Employee Assistance Programme: Clinical Coach

    2 weeks ago

    Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific...

  • Support Administrator: Employee Assistance Programme

    2 weeks ago

    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by...

  • Employee Wellness Intern

    2 months ago

    Centurion, South Africa Adzuna ZA B C2 Full time

    Qualifications and Experience Certified Grade 12/ NQF 4 level CertificateCertified copy of B Degree in Social Work/Psychology/Applied Social Science Certified copy of your IDCertified copy of Academic transcript (applications without transcripts will be eliminated) Your CV and motivational letterWork based exposure may include the following. Coordination of...

  • Employee Wellness Intern

    2 months ago

    Centurion, South Africa Zanati Search Group Full time

    Qualifications and Experience Certified Grade 12/ NQF 4 level CertificateCertified copy of B Degree in Social Work/Psychology/Applied Social Science Certified copy of your IDCertified copy of Academic transcript (applications without transcripts will be eliminated) Your CV and motivational letterWork based exposure may include the following. Coordination of...

  • Employee Wellness Intern

    2 months ago

    Centurion, South Africa Zanati Search Group Full time

    Qualifications and Experience Certified Grade 12/ NQF 4 level Certificate Certified copy of B Degree in Social Work/Psychology/Applied Social Science Certified copy of your ID Certified copy of Academic transcript (applications without transcripts will be eliminated) Your CV and motivational letter Work based exposure may include the following. ...

  • Employee Wellness Intern

    4 weeks ago

    Centurion, South Africa Zanati Search Group Full time

    Qualifications and Experience Certified Grade 12/ NQF 4 level Certificate Certified copy of B Degree in Social Work/Psychology/Applied Social Science Certified copy of your ID Certified copy of Academic transcript (applications without transcripts will be eliminated) Your CV and motivational letter Work based exposure may include the following. ...

  • Employee Wellness Intern

    4 weeks ago

    Centurion, South Africa Zanati Search Group Full time

    Qualifications and Experience Certified Grade 12/ NQF 4 level CertificateCertified copy of B Degree in Social Work/Psychology/Applied Social Science Certified copy of your IDCertified copy of Academic transcript (applications without transcripts will be eliminated) Your CV and motivational letterWork based exposure may include the following. Coordination of...

  • Intern: Employee Wellness Services

    3 weeks ago

    Centurion, South Africa Affirmative Portfolios Full time

    **Admin and Office Management ~ SHERQ (Safety, Health, Risk, Quality)** **Centurion - Gauteng** ***: **Intern: Employee Wellness Services - Centurion - **Monthly Stipend: R8000.00pm** **Qualifications and Experience** - Certified Grade 12/ NQF 4 level Certificate - Certified copy of B Degree in Social Work/Psychology/Applied Social Science - Certified copy...

  • Academic Programme Coordinator

    2 months ago

    Centurion, South Africa Jacaranda International Pre-Primary and School Full time

    Are you passionate about education and eager to make a meaningful impact in shaping academic programs? We are currently seeking a dedicated individual to join our esteemed Academic Management Programme Team. As a crucial member of this team, you will report directly to the Academic Programme Management Team Officer, contributing to the effective coordination...

  • Academic Programme Coordinator

    1 day ago

    Centurion, South Africa Jacaranda International Pre-Primary and School Full time

    Are you passionate about education and eager to make a meaningful impact in shaping academic programs? We are currently seeking a dedicated individual to join our esteemed Academic Management Programme Team. As a crucial member of this team, you will report directly to the Academic Programme Management Team Officer, contributing to the effective coordination...

  • People Delivery Assistant

    2 months ago

    Centurion, South Africa Shoprite Group Full time

    **Purpose of the Job**: To Provide the People Delivery Specialist with a support function focusing on effectively administrating in the people department and support the Supply Chain People agenda in the Inland Supply Chain Region. The People Delivery Assistant will also fulfil office administrative duties in the People Delivery Department. **Job...

  • Registered Counsellor

    2 weeks ago

    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...

  • People Delivery Assistant

    4 weeks ago

    Centurion, South Africa Shoprite Group Full time

    Closing Date 2024/02/22 - Reference Number SHO240214-4 - Job Title People Delivery Assistant - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Centurion - Purpose of the Job To Provide the People Delivery Specialist with a support function focusing on effectively administrating in the people...