Outbound & Engagement Agent
2 weeks ago
-Introduction
Role Purpose
Support the delivery of acquisition, engagement and retention initiatives to enable growth of the Momentum Money book. Operate as an enabler to Momentum Money Outbound & Engagement team.
Requirements
- 2 years' banking experience
- Banking certification (preferred)
- Sales, engagement and retention experience
- Sales and retention certification or training essential
- Microsoft office experience - intermediate excel proficiency required
Duties & Responsibilities
- Execute effective acquisition, engagement and retention initiatives through various communication interaction platforms
- Collate campaign and client data
- Provide insights and feedback based on client engagement interactions
Competencies
- Business Acumen
- Client/ Stakeholder Commitment
- Drive for Results
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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