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Regional General Manager

1 month ago

Gauteng, South Africa Sanlam Full time

**Who are we?**

Sanlam Life Ltd is one of the top financial services providers in the South African market.

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique - and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

**What will you do?**
- Undertake regional leadership:
- Analyse the regional market changes, competitors, risks, opportunities and threats and create contingency plans for these in order to protect and grow market share
- Serve on the regional Exco and contribute to the profitability and success of the region with respect to attainment of business plans, decision making, operations, sales, compliance and customer service
- Drive a culture of high performance within the region through present and courageous leadership.
- Tactically execute the regional sales strategy through sales management:
- Ensure the regional strategy is understood and work with sales management to formulate the regional business plan
- Ensure Business Managers effectively drive and attain sales targets
- Ensure and drive the attainment of manpower targets together with Business Managers in the region
- Work with the Business Managers and specialist resources to identify, support and develop strategies that penetrate new worksites or market segments
- Initiate, drive and promote various sales incentive competitions in support of sales
- Monitor and track MIS/reporting and undertake corrective actions if required regarding the effectiveness of the strategy execution
- Re-enforce clearly how the different channels need to work collaboratively to achieve the regional strategy and that processes and communication within the region and between teams support this.
- Get regular feedback and updates from sales management and teams on sales performance against target. Report these back to Regional Exco
- Ensure tactical integration of specialist and support resources within the region:
Work closely with support and specialist resources within the region and Head Office to ensure these are aligned to the achievement of the regional strategy. Ensure that the sales management teams effectively utilize these resources- Monitor regional expense budgets and profitability:
The Regional General Manager is to monitor and report on expenses and profitability- What will you do..continued- Ensure risk management and compliance within the region (including Key Individual):
- Demonstrate the knowledge and understanding of all relevant regulatory and legislative laws/rules/ frameworks applicable to doing business compliantly.
- Drive ongoing awareness and education of compliance within the region
- Working closely with the Compliance Department/Officer, establish and implement compliance metrics/ measures, structures, monitoring and reporting.
- Evaluate and resolve ‘escalated’ client/broker complaints by collaboration with the Compliance Department by following the prescribed process, undertaking client/intermediary contact and decision making
- Identify areas of risk within the region and ensure there are appropriate management processes, monitoring, reporting and corrective actions in place to minimise or eliminate these.
- Build and develop relationships, networks and new markets:
- Work closely with the Regional Marketing Manager, Business Managers and different support resources to identify high impact clients, associations and worksites/ companies (public and private sector) to approach and build relationships with
- Partner with the Regional Executive to attend and host selected client engagement opportunities in order to market Sanlam
- Look for opportunities to penetrate less utilized market segments within the region. Formulate creative value propositions and strategies to gain access to, and contract clients/leads working in these markets.
- People Management:
- Ensure that high potential talent is sourced and selected into the region to support the vision and talent succession needs.
- Embrace transformation in the region. Promote and communicate transformation as a key strategy within the region and support initiatives to achieve DTI targets.
- Align HR practices and decisions within the province, with respect to recruitment and promotion of staff, to support transformation targets
- Ensure all direct reports have development plans, discussions and are suitably trained for their positions
- Undertake performance management and performance discussions with all direct report