UX Researcher and Tester

7 months ago


Johannesburg, South Africa Nedbank Full time

**Job Purpose**Responsibilities**:

- Inform and evolve definition of usability testing capability.
- Drive and ensure team ceremonies take place.
- Co-create and adapt masterclass content to reinforce end-to-end CCD framework.
- Guide squads through the end to end usability testing process.
- Custodian of the usability testing process.
- Manage the efficiency and efficacy of UX Testers as well as oversee their deployment across projects.
- Co-create and execute on short, medium and long term goals.
- Check UX testers report quality, methodology and whether the methodology is up to standard.
- Gateway between squads and usability testing.
- Work alongside other Leads to ensure usability testing is being conducted for the squads.
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking

**Essential Qualifications - NQF Level**
- Bachelor's degree in Technology or Behavioral and Social science or similar
- Specialisation in UX would be an added advantage
- Preferred Certifications- Usability Analysis Certificate
- Minimum Experience Level**Technical / Professional Knowledge**
- Testing principles and processes
- Performance management
- Agile Planning
- Change Management (Proficient)
- Digital Culture
- User stories
- Research methodology

**Bevioural Competencies**
- Execution
- Decision-making
- Continuous Learning
- Driving Innovation
- Continuous Improvement
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


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