Acceptance Manager

7 days ago

Johannesburg, South Africa Ericsson Full time

**About this opportunity **

The Acceptance Manager role will be responsible for the site specific acceptance, starting directly after the build activity. Getting site QA acceptance from the ASP or any internal build team and following that acceptance process though the tools and processes until final customer acceptance is achieved for a site or cluster.

**What you will do**
- Manage Implementation Workflow and Implementation Deliverables for the End to End Acceptance Procedures of One or More project Delivery Streams
- Supports the Lead Implementation Manager Functionally in any capacity related to the Acceptance of all Applicable Delivery Streams
- Assume End-to-End Accountability to drive and execute task related with speed, quality and within committed timelines and cost for the Acceptance Deliverable of all assigned Delivery Stream
- Carry out Coordination Tasks that Supports the Lead Implementation Manager / Implementation Manager in the fulfilment of Acceptance Deliverables including securing site access, lodging planned work reference, scheduling EHS Sessions, scheduling Quality Audits Sessions, tracking and managing ASP Deliverables, updating ERISITE / Site Tracker PLOs including VCC/VCOP, material handling and management, kitting, pre-staging, etc.
- Carry out Coordination Tasks that supports the ASP and Field Teams in the fulfilment of Acceptance Deliverables
- Tasks covers deliverables listed but not limited to, Acceptance, Automation & Tools, Billing, Documentation, Purchase Order & Invoicing etc.
- Tasks may cover Deliverables related to Scopes (RAN or MW or Both), Locations, ASPs, or specific Workflows in the Delivery Process
- Manage site roll-out across project with a focus on certain area’s/clusters.
- Manage sub-contractors working for Ericsson in Network Roll-Out ensuring sub-contractor is on the track with agreed rollout plan. This includes managing Site Survey and Rollout, new equipment logistics, site access.
- Ensure that the implementation work is in accordance with Ericsson procedures, local laws, regulation and with respect to customer’s directives.
- Development of Implementation project budget.
- Monitoring and Control of implementation spend in alignment with budget.
- Establishment and familiarization of their assigned program cluster & site list in Site Handler.
- Complete awareness of the latest current reported status from the Approved Service Providers (ASPs) in the field.
- Governance of the Ericsson sub-contracted ASP re: their strict compliance and adherence to their contracted scope of work.
- Co-ordination with a group of specialist resources providing functions and services: H&S, QASIS and Logistics, to deliver an assigned portfolio of sites within the portfolio of clusters assigned.
- Assign priorities to the ASP and Integration team to focus and drive delivery each and every day.
- Monitoring, driving and realisation of daily, weekly and monthly delivery run rates and requirements to the customer business as per the Ericsson contracted commitments.
- Report on plans and progress in regards to the implementation.
- Identification, mitigation, reporting along with the management and control of risks to the program plans.
- Act to resolve unforeseen technical, quality and performance issues.
- Responsible to manage exceptions, slippage and issues of priority, at project level, escalating where required and initiating proactive and mitigating actions to address same wherever appropriate.
- Responsible to provide leadership, command and control and direction to team.
- Trigger purchase orders and invoice follow-up for implementation work.
- Assure the quality of implementation and act on performance issues.
- Identify add on sales opportunities related to implementation in ongoing projects.
- Responsible for ensuring the quality of data in ERISITE is accurate and up to date.
- Assure that Ericsson preferred processes, methods and tools are implemented and followed.

**You will bring**
- Have a Bachelor’s Degree or Technical College Degree, preferably in telecommunication, science, engineering or business field, or proven work experience.
- Minimum 4 Years Implementation Management or Network Rollout Management Experience in Radio Networks involving New Site Builds, Modernizations, Swaps and Expansions
- Proven Experience and Knowledge in Planning, Forecasting and Scheduling
- Proven Experience and Knowledge in Managing Subcontractors and Managing Complexities in Large Projects
- Proven Experience and Knowledge in Communication Management and Stakeholder Management and Governance
- Proven Experience and Knowledge in driving Deliverables in line with Network Roll Out Process from Establishment to Conclusion Phase
- Proven Experience and Knowledge of Root Cause Analysis, Problem Solving, driving corrective actions and Efficiencies.
- Good Knowledge of Ericsson Radio Network Products, Services and Solutions
- Good financial understanding and the ability to manage cost ef

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