Sales Support- Digital Products

5 months ago

Durban, South Africa Elchemie Full time

**Global Logistics Solutions company based in Durban region, KZN, has a junior position available for a Digital Product Sales Support. The primary aim of this role is to support the commercial team in the sales process with a focus on driving digital innovations that lead to value creation for the customer. In addition, the role will collaborate closely with business development managers, and logistics specialists across the business unit to help their customers optimise their operations through digital innovations. The incumbent will participate in a range of customer projects and will have the opportunity to participate in various internal projects that will help evolve our product offering and project delivery capability. Tertiary qualification on Information systems/Computer Science and at least 1 year relevant experience required.**

**Requirements**:

- Diploma/Degree in Information Systems, Engineering, Computer Science or business qualification.
- Strong problem-solving skills.
- 1 years’ experience in driving digital solutions and supporting sales processes.
- Excellent verbal and written communication skills.
- No criminal record.

**Duties**:

- Drive approved digitization projects in the following ways;
- Develop the business case for the project including the problem statement and success criteria.
- Proactively manage the POC for the project.
- Encourage proactive dialogues with the Operations Department.
- Continuously monitor the project daily to ensure that it is working correctly.
- Give input/ recommendations into adoption post POC.
- Provide digital support to the operational team for the identified projects.
- Identify new digital projects that can be adopted by South Africa through research and interaction with the global teams.
- Enhancing the quotation/ proposal templates and process within company regulations.
- Liaising with internal teams to determine new requirements/opportunities.
- Ensure compliance is achieved with respect to processes, policies, procedures and instructions.
- Coordinating team and operations for potential challenges, finding great solutions for Customers.
- Cross functional collaboration with all IT to ensure customer voice is considered in all digital products.
- Be a key member of the digital supply chain initiatives.
- Support sales analytics and reporting (local sales stats, market growth, market changes, etc.)
- Build knowledge and analyse South African market trends for spot business, customer requirements, logistics competition, etc.
- Support in maintenance of the sales pipeline.
- Support and drive various sustainability efforts.

As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.

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