Reservationist 5 Star Hotel and Lodge

2 weeks ago


Polokwane, South Africa HotelJobs.co.za Full time

Reservationist: 5 Star Hotel and Lodge: Polokwane

Minimum Requirements:
Matric

A tertiary qualification in Hospitality and tourism is advantageous.

3 years’ experience in Tourism and Hospitality travel

IT literacy, with experience of packages such as Excel, ResRequest, MS Word etc Personal

OPERA experience essential

Attributes:

- Impressive time management and organisational skills
- Dazzling telephone and communication skills
- A friendly but professional work ethic
- Target driven & Sales oriented

Duties & Responsibilities:

- Dealing with guests over the telephone
- Taking and inputting reservations
- Liaising between direct guests and agents
- Upselling other products in the group, experiences, or activities.
- Tailoring the stay to the guests needs


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