Pick-Up-Shop Senior Sales Consultant
2 weeks ago
Job Description:
Are you an experienced sales professional with a passion for driving performance and delivering exceptional customer service? We have an exciting opportunity for a Pick-Up-Shop Senior Sales Consultant to join our team.
Key Responsibilities:
- Represent our brand by selling products and providing outstanding sales services to customers.
- Supervise daily operations within the shop, ensuring targets and KPIs are met.
- Lead and motivate the Shop Consultants to achieve collective goals.
- Generate and respond to sales leads, implement initiatives to boost sales.
- Conduct proactive telephone marketing/sales calls (minimum 50 per day).
- Manage email and telephonic inquiries, offering aftersales support.
- Identify and engage potential customers, process orders and returns.
- Assist with payment collections and support credit controllers.
- Maintain stock levels and optimize product range with the Pick-Up Shop Manager & Shop Controller.
- Oversee delivery, stock movement, and sales order completion.
- Enhance the shopping experience through effective visual merchandising.
- Ensure timely stock takes and make recommendations on surplus and slow-moving items.
- Handle general shop maintenance and analyze sales reports.
- Foster good working relationships with colleagues and coordinate customer events.
- Address customer complaints and perform ad-hoc duties as required.
Requirements:
- Matric or equivalent qualification.
- Reside within Port Elizabeth or a 15-20km radius.
- Excellent communication skills and fluency in English (additional South African languages are advantageous).
- Sales-oriented, goal-driven, and self-motivated.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office (PowerPoint, Outlook, Word, Excel); SAP experience is a plus.
- Quick learner with a high level of commitment and responsibility.
- Minimum of 3-5 years in sales and/or customer service.
- Reliable transport and clear disciplinary, criminal, and credit records.
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