Alliance Specialist

4 weeks ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Identifies and develops key account alliances and relationship programs designed to produce sales opportunities.

Recruits, develops, and manages strategic partner alliances/partnerships and opportunity pipelines and ensures the retention, growth, and customer satisfaction of accounts.

Evangelizes company products in conjunction with recruiting key alliances/partnerships.

Evaluate program trends and provide analysis and recommendations to management.

Work toward mutual goals, strategies, and objectives to build awareness and support of the overall strategic benefits of the alliance.

Provides for financial analyses, long-range forecasting, and analysis studies associated with potential alliances/partnerships.

Monitors programs to assess the sales impact of the solution(s) in the marketplace and the overall success of the alliance.

Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.

**Working at NTT**

The core purpose of this role is to maximise NTT incentives and funding revenue from Microsoft programs and agreements. The Alliance Specialist will function as part of the NTT Middle East Africa team, but will work predominantly with other NTT offices and regions to manage Microsoft Incentives and Funding related to sales in those regions. The role will require an in-depth understanding of the programs and mechanisms required to maximise the receipt of incentives and funding. It will also include monitoring, identifying and pre-empting potential loss of revenue, and collaborating with the region to prevent or remediate issues. The position will include monitoring of NTT’s progress per region towards Alliance contract success metrics.

**What will make you a good fit for the role?**

Key Roles and Responsibilities Processes and Knowledge
- Continuous contribution to the design, creation and maintenance of efficient communication processes between NTT offices and the Operational Centre of Excellence (CoE).
- Contribute to continuous assessment and improvement of data reporting mechanisms.
- Maintain highest standard of knowledge and insights into Microsoft programs, revenue earning levers, and processes required to earn successfully.
- Support Incentives and Funding Manager to grow and maintain Knowledge Repository for Alliance, Sales and Pre-sales functions. Daily/Weekly Activities
- Processing of documentation received from NTT country offices required to secure Microsoft funding and incentives.
- Ensuring all information required to maximise this revenue is populated correctly and uploaded to the correct systems; ensure correct implementation of program incentive triggers (e.g. CPOR, PAL)
- Liaising with NTT offices in NTT regions as required. - Execution of continuous data analysis to prevent revenue losses.
- Monitoring, evaluation and timeous notification to NTT country offices of existing or impending problems, and coordination of activities with the country office required to remediate issues.
- Check on customer eligibility for earning, and revenue opportunities as notification of sales come in from regions.
- Monitoring progress of requirements during execution of delivery (milestones, expirations etc) where required to ensure NTT continues to earn milestone incentives and funding per opportunity; liaise with NTT office to escalate risks.
- Identification of sudden drops in consumption and notify region of need to remediate.
- Reconciliation of payments from Microsoft and escalation and address of non-payment issues from Microsoft; serve as escalation point between relevant NTT Finance Team and Microsoft. Reporting and Deliverables
- Incentive revenue reporting per region.
- Identification of whitespace pertaining to customer eligibility for new programs.
- Progress to attainment of key metrics per region and identification of earning trends.
- Regular program updates to regions. Knowledge, Skills and Attributes
- Ability to work in a team with diverse personalities and cultures, and establish strong relationships with both internal and external stakeholders.
- Strong problem-solving skills.
- Proactive in approach and meticulous attention to detail.
- Highly organised and outcomes-focused; service-oriented and self-driven.
- Excellent verbal and

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