Medical Secretary

4 weeks ago

Durban, South Africa Jackpersad and Partners Inc. Full time

Jackpersad & Partners are the largest independent Radiology Group in KZN providing advanced radiological imaging.

We are looking for a professional and competent **Medical Secretary** for our **City Venue**, based at JMH City Hospital.
- Grade 12
- Minimum of 2 years’ experience providing administrative support in a busy medical environment
- Ability to work over weekends
- Working knowledge of ICD 10 codes and ability to work on SPESNET
- Experience working on Sage CRM and/or GE RIS Software
- Experience validating membership of patients on the various medical aid websites
- Experience on the various medical aid websites to obtain authorization for scans and procedures
- Excellent communication skills (English)
- Experience using the following systems:

- Microsoft Packages (Excel, Word, Outlook)
- Internet

**Duties**
- Identify and assess patient needs
- Obtain authorization, checking of benefits and procedure codes
- ICD code verification with accuracy and validity
- Verification and submission of all information for medical aid, WCA, RAF and distinguish accurately between WCA, RAF, medico legal, medical aid and trial cases
- Advise patient accordingly to time/ procedure/ cost/ authorization/ delays
- Checking and service recording after hour cases for reporting.
- Schedule patients according to the imaging examination required on the RIS Scheduler
- Handling of bad debt accounts with diplomacy
- Assist in the accurate collection of fees and accountable for accurate handling of cash box

**Skills Required**:

- Stakeholder engagement
- Record keeping skills
- Inter and Intrapersonal skills
- Communication skills
- Accountability
- Accuracy + Attention to detail
- Time Management skills
- Ability to multi-task in busy and challenging environment
- Ability to maintain patient confidentiality and professionalism

Please note that no late submissions will be accepted.
- Jackpersad & Partners is an equal opportunities employer and vacancies will be filled in line with our current employment equity plan._
- We reserve the right not to fill this position._

**Education**:

- High School (matric) (required)

**Experience**:

- working on RIS & PACS: 1 year (required)
- being a Medical Secretary: 2 years (required)

Application Deadline: 2024/06/13
Expected Start Date: 2024/07/01

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