Project Manager

2 weeks ago

Cape Town, South Africa Wunderman Thompson Full time

**Who we are**:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

**About Wunderman Thompson Data**:
**At** **Wunderman Thompson Data, we help brands to grow faster by using data to be more personally inspiring to their customers. We are experts in marketing transformation, marketing science, and marketing automation and personalisation.**:
Our team is made up of 1,000+ data specialists who serve more than 150 markets across the globe with integrity, respect for data privacy, and transparency. We value new ideas and diverse perspectives and are committed to bringing creative bravery, open listening, positivity, and collective strength to the table in all we do.

**What you'll be doing**:
We are seeking an experienced Project Manager with minimum of 5 years' experience.
- Accountable for project leadership and management of large multi-stream 18 month plus projects ensuring client expectations and deliverables are met
- Establishes governance, action management and communication routines and mitigate issues/risks.
- Support Consultants when completing RFP's or scoping projects by providing insight into resources, budget estimation and availability
- Ensure all projects are entered into Projector (Project managementresourcing tool) and resources assigned
- Comfortable working with hybrid management tools and ways of working being part of a wider distributed EMEA team
- Manages resourcing constraints with the relevant internal stakeholders
- Accountable for the Delivery Management of multiple projects from initiation, planning, monitoring to completion and closure
- Ensure that the Delivery Management Framework is adhered to (also contributing to its development and refinement)
- Be the single point of contact, maintain customer contact and regular status updates for all outstanding issues/risks regarding the project progress
- Should be comfortable working with global clients, culture, languages
- Establish and engage your project team to ensure the successful delivery of all deliverables/outcomes within the required timeframe.
- Manage the core project areas of scope, time, cost and quality to ensure project outputs meet expectations:

- Scope - Work closely with project sponsors to ensure that business requirements are met and the outputs of the project are fit for purpose.
- Time - Maintain an up-to-date and accurate schedule to track project tasks and key milestones.
- Cost - Manage the project cost - tracking costs based on budget, forecast and actuals/reconciliations.
- Quality - Oversee the quality control and quality assurance aspects of the project including UAT and testing phase of the project.
- Actively identify and manage risks and issues that may jeopardize the successful delivery of a project and take steps to mitigate these and manage these through to resolution.
- Produce accurate and detailed documentation for the project (such as project kick off/briefing deck, SOW, workbook/estimation spreadsheet, meetings reports with clear actions and owners outlined, burn reports)
- Expert in PM methodologies & tool: agile, hybrid, KANBAN, Smartsheet, JIRA.

**TECHNICAL KNOWLEDGE REQUIREMENT**
- _Analytics_
- Briefing in and working closely with technical consultant, data analysts and dev team
- Running analytics stand-ups
- Being reactive when client briefs come in. Prioritizing, delivering within agreed SLA whilst managing client expectations reinforcing internal process.
- Technical understanding of how website analytics works.
- Experience delivering analytic based project, SEO, SEM.
- Understanding of google analytics and Adobe Analytics platforms.
- Managing tickets on JIRA or similar platforms: creating tickets, assigning to resources, triaging, prioritizing, closing tickets
- _Business Consulting _
- Managing data projects for client portfolio in banking (for one of the top 3 banks in Africa)
- Delivering a series of projects (costs, timings, risks, dependencies, admin) across analytics and business data opportunities
- Briefing in and working closely with business, technical and data consultants
- Outlining business opportunities when they arise and growing the account alongside the business director.

**What you'll need**:

- Tertiary business or technical qualification
- Recognised Project Management certification
- Experience within a PMO environment
- At least 8 years' experience responsible for project

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