Project Manager

Main Purpose of the Job

The management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.

Role Outcomes:

• Project initiation – Project charter
• Project planning – Project management plan including:
• Project schedule
• Project budget
• Project quality plan
• Risk management plan
• Monitoring and controlling of project execution:
• Project progress minutes including issue log, decision log and risk log
• Project status reports
• Project steering committee presentation
• Project close – close out presentation, reports and handover

Role Responsiblities

• Coordinate and integrate activities across multiple functional lines
• Ensure timely and effective communication with the project team and project stakeholders
• Manage project dependencies and team and stakeholder relationships as it relates to the project
• Provide strong planning and process skills to the team, and assume accountability for the definition and execution of the project plans including project initiation, planning, execution, monitoring and controlling, and closing out of the project
• Performance evaluation
• Project reporting
• Facilitate communications between the project team and stakeholders to prevent issues, rectify issues, manage risk and support delivery of the project objectives F
• Manage stakeholder expectations

Role KPI’s

• Percentage of projects following project governance standards and practices
• Percentage of projects meeting stakeholder requirements as planned and as updated using the project change control process
• Percentage of projects on time and on budget as planned and as updated using the project change control process
• Percentage of completed projects that were subjected to a post-implementation review
• Percentage of projects that met their objectives, were completed as per schedule, budget and quality requirements as planned and as updated using the project change control process

Role Characteristics

• Strong communication and interpersonal skills
• Ability to meet deadlines/milestones
• Strong negotiation skills
• Experience of using project tools
• Ability to manage business expectations.
• Ability to coach and mentor teammates.

Significance of Job in the Organisation

Ensure that projects are coordinated and completed to time, quality and budget constraints.

Tasks and Activities

• Manage Projects
• Able to manage more than one project at a time
• Effectively estimate costs, timescales and resource requirements for the successful delivery of the project(s) to an agreed scope
• Liaise with other managers within the ICT functions and within the business; manage client/user and line management expectations for projects
• Ensure that a change control procedure is in place, and actively used to assess the effect of changes to the project on costs, timescales and /or resource needs and report these to the project sponsors
• Lead the project team; allocating and monitoring tasks, motivating staff and appraising individual performance
• Monitor and control allocated human and material resources, associated revenue costs and all capital costs against the project budget
• Prepare and maintain realistic scope, time, cost, quality, human resource, communication, risk and procurement management plans, including sub-projects, and monitor and control team performance against each plan, providing reports to client/user management and senior management as required
• Responsible for the definition, documentation and safe execution of complex projects, directing and counseling project team members, and advising clients/users as necessary on all phases
• Identify, assess and manage risks to the success of the project
• Apply industry best practice and methodology to Project Management processes and procedures and ensure that it is applied and monitored for all ICT projects.
• Advise resource managers / staff line managers on the development, training and appraisal issues for project staff.
• Budget and budget reporting responsibility
• Ensure formal closure on own projects and document lessons learnt
• Coach and mentor junior staff

Job Requirements

1. Job Required Knowledge

• Strong experience in Projects and Project deliverables
• Has detailed practical knowledge of project management methodologies, tools and techniques with in depth knowledge of at least one methodology
• Good knowledge of the Retail business environment

2. System/Technology Environment

• ICT background particularly in ICT infrastructure projects or development projects.
• Credit Systems

3. Experience

• 5+ Years as Project Manager

4. Formal Qualifications (If applicable)

• 3Yr Diploma in Information Systems
• BCom Information Systems
• BSc (Computer Science or Information Systems)
• Qualification in Project Management – PMP highly beneficial
• Professional qualification Level 6 or equivalent knowledge and skills

5. Functional Competencies

Proficient in:

• Project Management
• Methodologies and processes
• Principles, methods, processes, techniques and tools for the effective management of projects from initiation through to implementation. E.g.: PMBoK.
• Credit Management (Systems/ Processes)

• Scope management
• The management of project and product scope to meet the project objectives including scope planning, scope definition, creating a work breakdown structure (WBS), scope verification and scope control.

• Time management
• The management of the project schedule to meet the project objectives including activity definition, activity sequencing, activity resource estimating, activity duration estimating, schedule development and schedule control.

• Cost management
• The management of the project budget to meet the project objectives including cost estimating, cost budgeting and cost control.

• Quality Management
• The management of the quality of the deliverables of the project (product scope) to meet the project objectives including quality planning, managing or performing quality assurance and managing or performing quality control.
• Human resource management
• The management of the project human resources to meet the project objectives including human resource planning, acquiring the project team, developing the project team and managing the project team.
• Communication management
• The management of the project communications to meet the project objectives including communications planning, information distribution, performance reporting and management of stakeholders.
• Risk Management
• The management of the project communications to meet the project objectives including risk management planning, risk identification, qualitative risk analysis, quantitative risk analysis, risk response planning and risk monitoring and control.
• Procurement Management
• The management of the project procurement to meet the project objectives including planning purchases and acquisitions, planning contracting, requesting seller responses, select sellers, contract administration and contract closure.
• Project Change Management
• The planning for and management of change within the project in order to meet the project objectives.

6. Professional Competencies

Area Description Level

Aware of - Change Management

• The management of the process of implementing major changes in IT, business processes, organisational structures, and job assignments to reduce the risks and costs of change, and to optimise its benefits, focusing on the issues of managing the Resistance and discomfort experienced by people in an organisation when new processes or technology are introduced.

Familiar with - Business Proposal

• Methods and techniques for preparing and presenting business cases, invitations to tender and statements of requirements both orally and in writing.

Familiar with - Coaching and Mentoring

• Coaching: The process of assisting individuals to set goals then supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential. Mentoring: The process in which an experienced colleague is assigned to an inexperienced individual and assists in a training and development or general support role

Proficient in - Influence

• Gain support from and convince others to advance the objectives of the organisation

Proficient in - Team Leadership

• Lead and support a team to achieve results

Proficient in - Customer Service Techniques

• Techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services.

Proficient in - Working in Teams

• Techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of products and services.

Expert in - Client Focus

• Identify and respond to current and future client needs; providing service excellence to internal and external clients

Expert in – Business Environment

• The business environment relating to own sphere of work (own organization and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective).

Life Skills Competencies

Deciding and Initiating Action

• Make decisions and solve problems involving varied levels of complexity, ambiguity and risk.
• Identify and deal with issues proactively and persistently; seizing opportunities that arise

Persuading and Influencing

• Gain support from and convince others to advance the objectives of the project

Delivering Results and Meeting Stakeholder Expectations

• Focus personal efforts on achieving results consistent with the project’s objectives

Relating and Networking

• Prevent, manage and/or resolve conflicts

Leading and Supervising

• Coaching: The process of assisting individuals to set goals then supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential.
• Mentoring: The process in which an experienced colleague is assigned to an inexperienced individual and assists in a training and development or general support role

Presenting and Communicating Information

• Listening to others and communicating in an effective manner that fosters open communication

Personal Time Management

• Scheduling and organisation of his / her time to effectively determine how much time is required to complete multiple direct and indirect tasks, and when such tasks are required

Integrity

Adherence to moral and ethical principles; soundness of moral character; honesty and fairness in handling the diverse requirements of the project team and project stakeholders

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.