Call Center

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

**Responsibilities**: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

Front Desk Admins required Urgently for immediate roles in different fields. medics, Finance and Adminstration. - . Hearing and resolving complaints from patients, visitors and other interested parties. - Scheduling appointments, and maintaining appointment calendars. Monitors doctor’s patient schedule to insure good patient flow. - Answering and...

Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

Matric Certificate. Minimum of six months experience as a call center agent. Well spoken. **Job Types**: Full-time, Permanent **Experience**: - call center agent: 1 year (preferred) Application Deadline: 2023/07/18

We are currently seeking two Call center agents to join our clients customer service team. Key responsibilities - Providing excellent customer service to all members of the public. - Administration tasks including recording all relevant information, ensuring integrity of information entered to our client’s systems. - Receiving incoming calls in a...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Roles /Responsibilities - Manage inbound and outbound customer...

Researching required information using available resources - Managing and resolving customer complaints - Providing customers with product and service information - Ensure leads are tended to timeously - Good understanding of motor vehicles - Manage large amounts of inbound and outbound calls in a timely manner - Build sustainable relationships and engage...

Telemarketing / Telesales - Upselling to existing database - Maintain a standard lead to sale ratio as specified - Understand and communicate product benefits effectively - Listen to objections and handle them effectively - Keeping track of sales with accurate capture of data as specified - Enter details of every interaction in the system - Meeting target...

We are looking for a dynamic call centre agent to join our debt collections team **immediately**. **MUST** have call centre experience; Should have active outgoing call experience ; Debt collection experience will be advantageous; Excalibur experience will be advantageous; and Should preferably have an understanding of the National Credit Act and...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

We are seeking energetic and reliable professionals to join our team as Responsible for answering incoming customer calls, utilizing company. Policies to solve customer issues and directing calls to the managerial. Team when necessary. Our Call Center Personnel are often the first Point of contact for customers’ product issues, so we are interested...

**Minimum qualifications and experience** - Matric/Grade 12 - 1 to 2 years outbound call center experience - Proficient in MS Office and CRM software - Prior technology sales experience advantageous **Skills and competencies** - Proven experience as an outbound call centre agent or similar sales/customer service role - Strong communication and interpersonal...

**Salary**: R17,000.00 - R20,000.00 per month **Experience**: - fast foods call center: 4 years (required) Shift availability: - Day Shift (preferred) Application Deadline: 2023/08/30 Expected Start Date: 2023/08/30

**Call Centre Agent** **Duties**: - Maintain updated knowledge of all company products and services in order to provide adequate education to customers - Provide information and instructions about relevant products and services - Make product and service suggestions to meet the customer’s specific needs - Field incoming phone calls and respond to phone...