Quality Team Leader

**Quality Team Leader** **Key Skills Required**: - Excellent skills on MS Office/Quality Tools / Data Analysis / Analytical Skills / Quality Reporting - Knowledge of Lean and Six Sigma - Knowledge of RCA techniques - Excellent hands on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to clients - Excellent...

Financial Wealth Holdings is looking for a diligent and experienced Quality Control Team Leader. The successful incumbent will be expected to possess Team Management skills and extensive Quality Control experience. The role will entail managing time keeping, attendance, late coming and monitoring of daily, weekly and monthly work. The QC Team Leader will...

Financial Wealth Holdings, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team. **Team Management** - Managing time keeping, attendance, late coming. - Delegation and monitoring of daily, weekly and monthly work. - Development and support to the QCs. - Monitoring QC...

Our client, a dynamic Registered Financial Services Provider is looking for an experienced Quality Control Team Leader to manage the Quality Control team. Team Management - Managing time keeping, attendance, late coming. - Delegation and monitoring of daily, weekly and monthly work. - Development and support to the QCs. - Monitoring QC quality. - KPI’s...

**National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values...

**Job Advert** At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who...

At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the...

At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the...

**Job Overview**: As a team leader, you will lead, monitor, and inspire a group of advisors to achieve set goals that contribute to the growth of the department and wider organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and drive a culture of high...

Team Leader - Rotational shifts Shifts - (7am - 6am) **Responsibilities**: - Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency - Providing motivation,...

**Position** Team Leader will consult with agents and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will...

What being part of the Sigma Family means for you: **Team Leader** As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery...

**Team leader - R500k p.a (Rondebosh)** This well know company in Rondebosh is seeking a Team leader. 3-years related experience Staff management on a team leader level Value Added services Bill payment, Electricity (VAS) 3 years SQL Database Administration in a highly pressurised environment (Database team) Specialist Skills required: AWS Cloud...

TELEMARKETING TEAM LEADER (JOB NUMBER: TL: TM 0622) **Key Responsibilities** - Ensure that daily/monthly contact centre targets are met; - Drive the achievement of targets; - Agree set goals with team members covering performance, quality and development areas; - Resolve people-related problems e.g. conflict of interest, absenteeism and disciplinary...

amplify5 continue to grow our fresh and exciting brand, as a result of securing new international clients. To help our business grow, we are looking for a customer and quality obsessed individual to lead individuals across a number of small operational teams across the business. This role is an opportunity to be developed to a full time Team Leader in our...